Add queue participants from different roles defined in the Control Room. This is an optional step.

Prerequisites

Ensure that you are logged in to the Control Room as the administrator.

Participant roles can add new work items and view the queue. However, they are not allowed to edit other queue properties.

Procedure

  1. Select role(s) from the Available Roles list from the Participants tab.
  2. Click the right arrow (→) to add your selection.
  3. Click Next.

Next steps

Add consumers of queues