Add queue participants from different roles defined in the Control Room. This is an optional step.

Prerequisites

  • Ensure that you are logged in to the Control Room as the administrator.

  • Ensure that you have one of the following permissions.
    1. Create queues
    2. Manage ALL queues

Participant roles can add new work items and view the queue. However, they are not allowed to edit other queue properties.

Procedure

  1. Select role(s) from the Available Roles list from the Participants tab.
  2. Click the right arrow () to add your selection.
  3. Click Next.

Next steps

Add consumers of queues