Set the user's roles action in Genesys

Set the roles for a specific user.

Settings

  • Enter the unique ID of the user for the Internal user ID.
  • Select how the data will be entered to begin adding role data that will be attributed to the user.
    • If using a List:
      • Select the data Type.
      • Enter the Value of the data in the list.
    • If using Variable, then select the established variable of the data to be attributed to the user.
  • Enter the Session name for your changes to the repository.