For On-Premises deployments that are using a proxy to connect to the internet, the forward proxy configuration feature enables Control Room features that require internet connectivity to function seamlessly.

In such deployments, Control Room features (such as license server and audit log server) cannot easily connect to Cloud-hosted services for updates outside of their internal network. So configure forward proxy for such features so that the features can function seamlessly.

The following Control Room offered services and servers are supported to use the forward proxy hosts:

  • Automatic packages updates
  • License server
  • OAuth services

Image displaying the workflow of forward proxy

Procedure

  1. Log in to the Control Room as an administrator.
  2. Navigate to Settings > Network settings > Forward Proxy Configuration.
  3. Click Edit and then select Enabled.
    This feature is disabled by default.
  4. From the Type of connection/scheme menu, select a connection.
    Example: http
  5. In the Host field, enter the host IP address of the proxy host.
    Example: 10.10.0.1 (IP address of the proxy)
  6. In the Port field, enter the port number of the proxy host.
    Example: 8081
  7. Select an appropriate authentication type:
    • None: No authentication is used to connect to the proxy host.
    • Basic Authentication: Uses basic authentication to connect to the proxy host. Enter the Username and Password to connect to the proxy host.
  8. Ignore addresses: Specify the IP addresses or host names (separated by comma) that need not use the proxy server to connect to the internet.
    Example: localhost, 127.0.0.1
    We recommend that you configure the Ignore addresses to prevent calls to localhost from going through the proxy.

The following video shows how to configure forward proxy: