Enterprise A2019.18 Release Notes

Release date: 11 January 2021

Review the new features, changed features, fixed features, known limitations, and supported packages in the Enterprise A2019.18 (Build 7560) release. For IQ Bot, Build 7553 is available for Cloud customers and Build 7554 is available for On-Premises customers. There are no security fixes in this release.

Important: We have updated Enterprise A2019.18 to Build 7560 to include fixes for issues with workload management (Service Cloud case IDs 00696614 and 00703339) and SSO authentication on Automation Anywhere Cloud (Service Cloud case IDs 00706042, 00706074, 00706201, 00706195, 00706134, 00706022, and 00707033). See the Fixed features section for more information.

Migration features

Enterprise 11 and Enterprise 10 features
Migrate MetaBots with screens

Migrate MetaBots that contain screens as assets. You can migrate screens based on HTML, MSAA, and .NET technologies and captured using the Object, Image, and Coordinate play modes.
Configure timeout in Bot Migration package

When migrating bots, you can now set a timeout value in the range of 3 through 90 minutes (default value is 90 minutes). If the migration of any specific bot is not completed within the set time, a timeout message is displayed and the migration process moves to the next bot.
Use regular expressions in variables (Service Cloud case ID: 00628227)

Use regular expressions (regex) in value type variables to specify the entity on which you want to perform an operation. For example, actions in the File, Folder, String, and Window packages allow use of regular expression in variables.

When Enterprise 11 or Enterprise 10 bots with commands that use regular expressions in variables are migrated, if their equivalent actions in Enterprise A2019 do not support regular expressions, the regular expression is converted to string in the migrated bots.
Migrate MetaBot that returns a list variable

You can now migrate MetaBots that contain logic that return a list variable to the parent bot.
Migrate bots that use functional keys

Migrate bots that use functional keys such as F1, F2, and F3 in the Send Text command.
Migrate bots that extract information from PDF

Migrate bots that use the Extract Form Fields command to extract data from the fields in a PDF file.
Enterprise 11 only features
Migrate bots to Enterprise A2019 Cloud

You can now migrate to Enterprise A2019 Cloud by using the Cloud Migration Utility. Use the utility to upload your Enterprise 11 data to Automation Anywhere Cloud.

Migrate from 11.x to Cloud

Migrate to Enterprise A2019 on Linux CentOS (Service Cloud case ID: 00654757)

You can now migrate from Enterprise 11 to Enterprise A2019 installed on Linux CentOS.

Migrate to Linux CentOS

Migrate imported Enterprise 11 bots to Enterprise A2019

You can now migrate Enterprise 11 bots that you imported using the Bot Lifecycle Management feature or the Import API to Enterprise A2019 by using the migration wizard.
Migrate bots that use the following attributes:
  • Bots that use regular expression (regex) to search for the string and title of an application window on which you want to perform an operation
  • (Service Cloud case ID: 00616115) Bots for which custom format is configured for system dates

    The system uses the AADefaultDateFormat global value to store the format of the date.

  • Bots that use the Search Field command to search a field index or field name by using text in the Terminal Emulator

Enterprise A2019

Important: This release includes a required update to your Bot Agent. Ensure that you complete the update to continue with your automation activities when upgrading from a previous release to this release.

Automatically update the Bot Agent | Manually update the Bot Agent

To verify which Bot Agent version is compatible with this release, see Compatibility with release builds.

New features
Create a Citizen Developer user

Administrators can now use the Citizen Developer license to create Citizen Developer roles and users in the Control Room. Users with this license can create and run bots (including bots with triggers) on their devices.

Automation 360 licenses | Create a Citizen Developer role | Create a Citizen Developer user

Recorder enhancements
  • Use the AISense Recorder Define option to record an interaction, such as click active text, with an object that is only visible when you hover the mouse over the object.
  • If you record a click and keystrokes in a text box with a Control Type of PASSWORD_TEXT, the Recorder does not capture the keystrokes entered into the field. Instead, the action selects the Set text option and offers users the option to select a credential from the Credential Vault, enter a credential variable, or enter an insecure string.
Export and import Bot Insight dashboards using Bot Lifecycle Management

The Bot Lifecycle Management feature now enables you to export and import Bot Insight dashboards (default, custom, and published) associated with analytics bots from one Control Room instance to another. You can also export and import Bot Insight dashboards using the Bot Lifecycle Management export and import APIs.

Export bots | Import bots

Support for non-persistent VDI

Non-persistent virtual desktop infrastructure (VDI) is now supported for temporary devices so that you can configure settings for temporary devices in the Control Room or during Bot Agent installation.

The feature includes the following capabilities:

  • Automatically register a device.
  • Automatically mark a device as default for the logged-in user.
  • Automatically add a device to an existing pool.
  • Delete offline devices from a list of devices.
  • Add parameters for temporary devices in the Bot Agent MSI file.

Manage device settings | Configure temporary devices | Bulk installing Bot Agent

Efficiently map input and output variables between parent and child bots (Service Cloud case ID: 00537090, 00698697)

For input variables, use the Quick map option to select the variables and set the values for the parent bot to pass. For output variables, use the Multiple variables tab to associate each dictionary key with a variable. This feature eliminates the need to use actions to extract the output dictionary values.

Task Bot package | Using the Run action

Support for PowerBuilder application in App Integration package (Service Cloud case ID: 00680703)

The App Integration package now supports PowerBuilder to capture and extract text from a window application. The Capture text of window action enables you to open a PowerBuilder screen to capture all the data and verify the captured text.
Enhancements to check-out option in the private workspace
  • The My bots page in the private workspace displays a new status Checked out edited for bots that are checked out and edited.
  • Use the Revert edits option to cancel any changes you made to the checked-out bot in the private workspace.
Programmatically delete bots, files, and folders

Use the Delete files/folders API to delete objects from the private or public workspace.

DELETE <control_room_URL>/v2/repository/files/{id}

Manage scheduled bots using APIs

Use the Bot Scheduler APIs to create, update, and view details, and delete bot schedules. Bots can be scheduled to run at a specific date and time on an unattended Bot Runner, or on a recurring basis.
New action in Terminal Emulator package

Use the Search Field action in the Terminal Emulator package to search for a field based on the text it contains. This action returns the name or index of the field based on the option selected.

Terminal Emulator package

New action in PDF package

Use the Get Property action in the PDF package to retrieve the properties of a PDF file and assigns the properties to a dictionary variable.

Using the Get property action

New actions in Browser package

Use the following actions in the Browser package:

  • Close: Closes a Google Chrome browser window or tab.
  • Get source code: Retrieves the source code of a web page and saves it to a string variable.
  • Go back: Returns to a web page that you previously visited in the current tab.
  • Open: Opens the browser to a specific web page in an existing tab, new tab, or window.
  • Run JavaScript: Executes JavaScript in a web page.

Browser package

Specify application window dimensions

Use the Resize windows option to set the window height and width to specific dimensions or to the dimensions at which it was captured. This feature enhances the bot's ability to identify the target object.

The following packages support this feature:

  • App Integration
  • If Image recognition condition
  • If Legacy Automation > Window Control condition
  • Image Recognition
  • Simulate keystrokes
  • Legacy Automation Desktop > Manage windows controls action
  • Loop While > Image recognition condition
  • Loop While > Legacy Automation > Window Control condition
  • Mouse
  • OCR
  • Screen
Support for function keys in Terminal Emulator package

Function keys (F1 through F24) are now supported to automate processes using ANSI and VT100 terminals in the Terminal Emulator package.
Use regex case insensitive flag for Window title

Enable the regex Case insensitive flag to identify a Window title field as not case-sensitive. This feature enables you to successfully run the bots even if the letter case does not match the captured window title.

The following packages and actions support this feature:
  • Wait
  • Image Recognition
  • Simulate keystrokes
  • Mouse > Click action
  • Legacy Automation Desktop > Manage windows controls
  • OCR > Capture window, Capture area
  • Screen > Capture window, Capture area
  • Recorder > Capture
  • Window: Activate, Close, Maximize, Minimize, Resize
Unattended Bot Runner supported on Citrix devices

You can now deploy bots on unattended Bot Runners on virtual machines on Citrix XenDesktop and Citrix VDI Windows 2016.
Changed features
Only Bot Scanner related files and folders are deleted

The Bot Scanner now deletes only Bot Scanner related files and folders from the destination folder.

Scan Enterprise 11 or 10 bots using Bot Scanner

Enhanced transport layer security (Service Cloud case ID: 00677546, 00681830)

The default Elasticsearch ports (47599, 47600) now use the more secure TLS version 1.2 and later as the communication channel between the Control Room and Elasticsearch server.
Enhanced Update node action in XML package (Service Cloud case ID: 00663089)

When you edit and save an XML node, the bot updates the required attributes and their values in an alphabetical order, without removing any existing attributes of the node.

For example, consider two existing attributes in an XML node such as Name=Peter and Phone=9829xxxxxx. If you change the value of the phone attribute as 9887xxxxxx and add a new attribute Gender with value as Male, the bot updates the phone value and adds the gender as a new attribute, without removing the existing name attribute.
Interface change in Excel basic and Excel advanced packages

The session name field is now the last field in actions in the Excel basic and Excel advanced packages.
Access at subfolder level in Control Room repository (Service Cloud case ID: 00634847, 00681221, 00685654)

An administrator can now allow access at the subfolder level in the Control Room by assigning the Run, Check-in and Check-out permissions to the subfolder. You can only access the contents of the subfolder and not the other bots or files in the parent folder.
Increased working area in the Bot editor

More horizontal and vertical screen area is available in the Bot editor for developing bots. You can hide or display the Actions and Details panels to maximize the working area in the Bot editor.
The following table lists the fixed features and the builds in which they were fixed (Build 7560 is the latest build, and Build 7554 is the previous build). The fixes are cumulatively available in the latest build.
Fixed features
Build number Service Cloud case ID Description
7560 00696614 Bot deployment is no longer delayed after you insert Work Items if idle devices are available for the deployment in queues.
7560 00703339 The post Work Item insertion flow is now improved so that bot deployments are not delayed.
7560 00706042, 00706074, 00706201, 00706195, 00706134, 00706022, 00707033 An issue with Control Room login page not supporting SAML for SSO and reporting an errant IPD response has been addressed. The SSO function of the Control Room login works as expected.
7554 00659336 Enterprise 11 bots that use the Image Recognition command or Image Recognition condition of the If command now run successfully after migration.
7554 00647634 The Bot Scanner no longer becomes unresponsive when scanning a large repository.
7554 00678614 An error is no longer encountered when you migrate a bot with a credential name that contains a space character or a special character.
7554 00669247 An error is no longer encountered when you download a file from a URL that contains a Unicode character using the Download files action of the Browser package.
7554 00685916 If you have used the Date system variable as an input variable in a MetaBot, the Date system variable is now available after migration.
7554 00674594 The Bot Scanner no longer encounters an error when scanning a bot that uses the Excel Column system variable after the Loop command and the column name specified in that variable contains a space character.
7554 00691905 An error is no longer encountered when you edit a user after migrating to Enterprise A2019 from Version 11.3.3.
7554 00691072 An error is no longer encountered because of the bypass configuration of proxy settings when you use the Bot Migration Wizard.
7554 00689910 You can now import more than 2100 bot files without any SQL exception error.
7554 00669927 When you execute the Bot Insight Business Data and Operations Data APIs, only information limited to the logged-in tenant is now retrieved in the API response.
7554 00639779 After you log in to the Control Room and connect manually to a VPN, the Bot Agent now reconnects automatically. You do not have to restart the Bot Agent service to reconnect.
7554 00622075 When you run a bot on a user device that has an extended display, the runtime window is now completely visible on the main display. Previously, the window was partially visible between the main and extended display.
7554 00678454 In Excel advanced, you can now use the Set cell action to write more than 4100 characters in the excel file. Previously, the bot execution failed when the cell value had more than 4100 characters.
7554 00675333 In the Number package, the field in the Assign action is now corrected as Select the source number variable/ value. Previously, the Select the source string variable/ value field was incorrect.
7554 00674315, 00677925, 00684201 When you create a Task Bot using the If and Else if actions and change the placement of the Else if block action, there is improved visibility in the Flow view. Previously, the Task Bot was not displayed properly on a low contrast display when the Else if block placement was changed.
7554 00662072, 00674336 In the Terminal Emulator package, you can now correctly page up using the KEY_PGUP function key and page down using KEY_PGDOWN for the TN5250 terminal type.
7554 00658261 The PDF Extract image action now supports CMYK (cyan, magenta, yellow, black) images format when you extract and save a CMYK image to an RGB (red, green, and blue) image. Previously, if PDF files contained CMYK images, the bot could not extract them and displayed an error.
7554 00675749 When you receive emails using the EWS server option, the emailCc and emailTo variables now return the proper value. Previously, these variables returned blank values.
7554 00663610 In the Ftp/Sftp package, you can now connect to ftp.box.com and use the Get folder action . Previously, the Get folder action downloaded files in the folder, causing the bot to run in an infinite loop.
7554 00675710 In the Data Table package, the Remove duplicate rows action now removes all duplicate rows rather than a single duplicate row.
7554 00539762 In the For value action of the Prompt package, characters are no longer visible during keystrokes of masked values.
7554 00679370, 00673085, 00674546, 00676912, 00678852, 00678796, 00692420, 00695390 An unknown error is no longer encountered when you run the Open Excel file action from a network drive.
7554 00672719, 00673048 Audit log entries in the Control Room are now retained even if the Elasticsearch data is configured to a file path other than C:\ (C drive) during installation.
7554 -- You can now insert Work Items from one queue to another queue for workload automation.
7554 -- You no longer have to pause and resume queues because Work Items are now processed and not randomly skipped when you use the priority queuing or round-robin method for workload automation.
7554 -- The Recorder package no longer takes time to upload to a remote application repository path of an On-Premises Control Room deployed on Microsoft Azure.
7554 00683744 You can now capture objects from the Google Chrome browser using the Recorder capture action. The plug-in not installed or disabled error is no longer displayed.
7554 00672446, 00671782, 00671065, 00683870 When you upgrade to this release from an earlier release (for example, Enterprise A2019.16), the Elasticsearch OpenDistro error message is no longer displayed. Also, the previous application_log indices from Elasticsearch are deleted to free up disk space for the upgrade.
7554 00690003 You can now use the Terminal Emulator package without any change in the screen resolution for the mainframe terminal type TN3270. Previously, the screen resolution was not supported for terminal type TN3270.
7554 00679244 In Dictionary and List packages, you can now use the Datetime data type in the source dictionary variable field of the Assign action. Previously, an error was encountered during bot execution if you used Datetime data type in the source dictionary variable field.
7554 00673591 Fixed an issue in the Task Bot package where the system selected all the input variable options when the user clicked away from and returned to the action.
7554 00684905, 00703481 A Task Bot now runs as scheduled and no longer shows the device status as Picked at runtime on the View task in progress (Activity) page when the Task Bot is running.
7554 00573081 The audit log page in the Control Room now records all entries related to bot deployment. Also, when a parent task with many child bots is deployed, the audit log now shows correct entries. Previously, some audit log entries were missing for bot deployment and if a parent task with many child bots was deployed, the entries displayed were incorrect.
Known limitations
Enterprise A2019 does not yet support the counter behavior of the $Excel Cell Row$ system variable in Enterprise 11 when the variable is used in the Loop command and the Each row in Excel Dataset option is selected. This behavior is available in 11.3.0 and earlier versions by default, and in the Version 11.3.1.2 and later versions when the retainexcelcellrowlegacybehavior tag in the AASettings.xml file is set to true.
A bot fails when it runs an action that reloads the web page, such as the Recorder > Capture action when it is used to click a link or the Browser > Open action, followed by a Browser > Run JavaScript or Browser > Extract source action.

You must add a delay of at least 5 seconds to give the browser time to load.
A bot fails when it runs the Browser > Close action to close the last Google Chrome window and the window contains only one tab.

Use the Tab or All browsers options instead.

A bot can return only a maximum of 3 MB to an output variable.

Workaround: Store the bot output on the device, such as in a .txt file. If the output must be shared across multiple Bot Runners, store the output in a shared drive.
The AISense Recorder fails if you manually upgrade the Recorder package version, such as by importing a bot that contains a Recorder package version from a more recent build than the destination Control Room. Always upgrade the Recorder package through the Control Room.
If you install the Google Chrome extension in the Microsoft Edge browser, it causes recording and runtime errors in bots that interact with the Google Chrome browser. Even if you did not manually install the Google Chrome extension, the auto-sync settings in the Microsoft Edge browser might have automatically installed the extension.

If the Google Chrome extension is installed in the Microsoft Edge browser, you must remove the Google Chrome extension from the edge://extensions page.
When the regex Case insensitive flag is enabled for actions that include the window title, a recapture of the application window fails.
The input parameters for DLLs are not automatically passed from the parent bot to the child bot in Enterprise A2019 for migrated MetaBots.
Workload automation limitation for manual Credential Vault mode (Service Cloud case ID: 00711410)

You might face issues when migrating your workload automation if the Control Room is configured to use a manual mode for Credential Vault.

Workaround: As the Control Room administrator, perform the following steps:

  1. Change the Credential Vault mode to express from manual in the Control Room database configuration table.
  2. Add the credential vault key to the CredentialVault.dat file in the Control Room server repository.
  3. Restart the Automation Anywhere Control Room Service.
  4. Re-register the Bot Agent or restart the Bot Agent service.
Cloud migration limitations
  • The Cloud migration utility keeps running in background if you close the utility when the Enterprise 11 data is being uploaded.
  • If you have configured Enterprise 11 Control Room in cluster mode, you must stop the Automation Anywhere Control Room Service on all the nodes available in the cluster.
  • If the Cloud migration utility is installed on a different device than the device on which the Enterprise 11 Control Room you want to migrate is installed, an Elasticsearch unavailable error occurs.
  • If you have SSO configured on the Enterprise 11 Control Room, an error is encountered after migration to Cloud if you change the authentication from database to SSO.
  • If you provide the validation code within double quotation marks, the utility successfully validates the code but fails when uploading the Enterprise 11 data.
If you open a table variable for editing and then open another table variable and click Cancel in the Edit table window, the schema of that table reverts to the same schema of the first table. This occurs only in the interface; it does not impact the bot.

Workaround: Refresh the window containing the Control Room.

If you use different versions of a package in a parent bot and a child bot, the capability to share a session across bots is currently not supported in the following packages: DLL, Excel advanced, Excel basic, and Terminal Emulator

To share a session across parent and child bots, ensure that you use the same version of the package in both the parent and child bots.

Automation Co-Pilot for Business Users (Automation Co-Pilot)

New features
New Automation Co-Pilot on the web package

Use the Automation Co-Pilot on the web package to perform actions such as assign, query, and cancel tasks; create and query requests; and retrieve a list of team members.

Process Composer package

Filter by time

You can now filter your requests and tasks by time:

  • Requests tab: Use the Created and Updated options in the Filter window to select any dates.
  • Tasks tab: Use the Task created and Task updated options in the Filter window to select any dates.

Filter and search for a request | Filter and search for a task

View updated dates
  • Use the new Updated column in the Requests tab to view the dates and time of a request that was last updated.
  • Use the new Task Updated column in the Tasks tab to view the date and time of a task that was last updated.
Variable options

In the Insert a variable window, the Variable field now shows child elements of available references, which include Dictionary, List, Record, and Table variable types.
Delete a request

Automation Co-Pilot administrators, managers, and users can now delete requests created by the Automation Co-Pilot process. The Automation Co-Pilot administrator can delete any requests. Automation Co-Pilot managers can delete requests of the team for which they are the owner. Automation Co-Pilot users can delete only the requests they have created.

Delete a request

Automatically assign managers and users

Users can now select the Auto assign this task option in the Human Task to assign managers or users to the task. Users can also select the Auto assign the target task to option in the Go to element to assign managers to the task.

Create a process automation in Process Composer

Enhancements to elements in the form builder
Updates to interactive forms
  • Use the Change Form Title to edit or change the title of the selected form during bot runtime.
  • Use the Validate form option now for the Table element.

Interactive forms package

Changed features
Process package renamed to Automation Co-Pilot on the web package

The Process package is now renamed to the Automation Co-Pilot on the web package, which includes the Create a Request action and additional new actions.

Process Composer package

Enhancement to process management page

In the process management page, the Automation Co-Pilot admin can now edit the Process Title and Process Description metadata. You can now add a title and provide a short description for the process.
Enhancement to the activity page

All the Bot Runner (attended or unattended) trigger deployments in queue are now displayed in the Activity > In progress page.

Activities

Edit check box, radio button, and drop-down form elements in process editor

In the process editor, you can now edit and update the List of options and Default value fields for the following form elements: Checkbox, Radio button, and Dropdown.

Fixed features
Service Cloud case ID Description
00678572 You can now view the strict-transport-security header when using the Automation Co-Pilot on the web interface. This attribute informs the web browser to automatically convert websites requesting HTTP to load HTTPS instead in order to comply with the HTTP Strict-Transport-Security (HSTS) policy.
-- The Display message field in the If/Else pair action now displays the status message in request view. Previously, the status message was not displayed in the request view.
-- When you access Automation Co-Pilot through the web interface, the Request ID and Task ID now correctly identify the data as numeric data type and sort it accordingly. Previously, the data was considered as string type and the sorting was not appropriate.
00646148 A bot is no longer deployed multiple times when the files and folders triggers are used.
Known limitations
When a user with a Citizen Developer license deletes an event trigger, this activity is not captured in the Audit log tab.
When you delete a request from the Request tab, the tasks associated with the request are not deleted and they are displayed in the Tasks tab.
If you click the refresh option in the Tasks tab and navigate away and back to the tab, the task filter applied does not remain the same. The filter always switches to Pending status.

Discovery Bot

New features
Use Model option for system-generated views

You can now use the Model option to compare and find the best aggregated view for your recordings. Use this option to save as many views with different combinations as required.

You can also save the view as a manual view to further customize your view and compare side-by-side. Select either an Easy or Strict model so that you can view recordings where the steps are the same versus recordings with different results with more branches in the process path.

Create a process view with branches and opportunities

Use Filter option for system-generated views

You can now use the Filter option to use a set of values to compare different sections of a process across various recordings by selecting a specific path and step filter. Used along with the Model option, the path and step filter options for a system-generated or manual view can help you to determine and decide on a good candidate for automation.

Create a process view with branches and opportunities

Use toggle frequency counter option for system-generated views

You can now use the toggle frequency counter to display the number of recordings that a particular path takes in the flow in a system-generated view. Use this option to help you understand the frequency of the path compared to other recordings or views.

Create a process view with branches and opportunities

Remove recording screenshot for data privacy

Use the Screen option (icon) to display or hide the recording screenshot before submitting the recording for the analyst to review. Use this option when you do not want to share personal image details with the analyst.

Record a Discovery Bot business process

Download PDD from the Opportunities table

You can now download a process definition document (PDD) for an opportunity directly from the Opportunities table listed on the Opportunities page. The PDD is automatically generated when the opportunity is created. After the PDD is generated, the field changes from generating PDD to Download PDD. You can then download and save the document.

Review opportunities and convert to bot

Changed features
Screenshot image is increased

The screenshot image is now increased to allow for better readability of captured steps. You can now use the scroll wheel to get a zoomed-in view of the step.
The Export to Word option now supports 2000 steps.
The Convert to Bot option now supports 2000 steps.
Fixed features
Service Cloud case ID Description
-- The Delete icon is now properly visible in the edit recordings screen in Internet Explorer.
-- You can now change the zoom level in any canvas using the two-finger swipe on the trackpad of the Aggregated and Comparison tabs.
-- The red highlight is now visible on the captured screenshots from the Recordings page and from the preview pane from the Aggregated and Opportunity tabs for analyst review.
Known limitations
When upgrading to this release, you must regenerate all PDDs created in Enterprise A2019.17. Click Retry PDD Generation to regenerate the PDDs.
If you want to display an image that you have hidden and saved, you must first click the Screen icon and then click Save to display the image again.
In the Opportunities table, the search field and filter drop-down option are not available for the Process and Owner columns.
When an opportunity is created for a system-generated view with filters applied, the filter is reapplied on the view displayed within the Aggregated tab from the Opportunities page. The filter incorrectly displays No recording data. The Convert to Bot and the Download PDD options are not affected.
When a recording is canceled, the recording is incorrectly incremented and displayed on the process tile in Process Cycle.
You cannot approve a recording with more than 500 steps.

IQ Bot

New features
New IQ Bot Extraction package

On-Premises and Cloud

IQ Bot now includes the IQ Bot Extraction package for processing invoices. The package uses Bot Runners on your local device instead of an IQ Bot server for processing.

IQ Bot Extraction package

Changed features
Enhancement to Migration Utility

When you now export an IQ Bot archive (.iqba) file, only a single document associated with every available bot (group) training is exported.
Enhancement to Document Classifier package

The Document Classifier package now supports all languages supported by ABBYY FineReader Engine. Previously, only English language was supported.

ABBYY FineReader Engine OCR supported languages

Fixed features
Service Cloud case ID Description
00668625 When you upload documents containing digital signatures to learning instances, the Designer now displays the correct success or error message.
00619139, 00695157 When you now run a bot and try to edit it while it is still running, the following correct message is displayed: Staging Documents for this Vision bot is in progress. Please try after some time. Previously, the following incorrect message was displayed: Learning instance not found.
00408482 You can now successfully export a custom domain created using Korean or other Asian languages.
00669197, 00681599 Node.js is now upgraded to version v10.22.1 to fix a security vulnerability.
-- Fixed an issue that caused the following error: failed to upgrade DB -1. You can now install IQ Bot in express mode without any errors.
00633197 During validation, if there is an error in the validation pattern, the validation process now fails, the correct message is displayed, and error logs are generated.
00689326 You can now view the extraction results correctly even when the bot is trained with check box fields.
00666456 IQ Bot machine learning services are now correctly installed when you install IQ Bot.
Known limitations
IQ Bot On-Premises and Cloud

The following limitations apply to the IQ Bot Extraction package:

  • If you process documents that do not belong to any created groups, they are not displayed in the Details page of the learning instance.
  • The Checkbox extraction option is not supported.
  • Some of the input invoices are not processed when you set up workload management with shared input and output folders.
  • Pre-processing settings from IQ Bot server are not applied.
IQ Bot On-Premises and Cloud

When creating learning instances, IQ Bot sometimes does not restrict users from creating duplicate fields.
IQ Bot On-Premises and Cloud

Occasionally IQ Bot fails to execute Python logic for tables other than the default one.

Workaround: Retry after you perform one of the following actions:
  • Click Save and close.
  • Click See Extraction results.
IQ Bot On-Premises and Cloud

In PDF documents containing multiple pages, at times the segments do not display correctly on all pages.

Workaround: Use PDFBox OCR to process the documents.
IQ Bot On-Premises and Cloud

For the Get page content action of the IQ Bot Pre-processor package, if you select the Create variable option from the List of strings extracted from page menu, you can only use Any from the Subtype drop-down menu.
IQ Bot Community Edition, On-Premises and Cloud

If you use Internet Explorer version 11.0.973.17763 to log in to IQ Bot and open See extraction results for a learning instance, you cannot open or download the Preview.csv file.
IQ Bot On-Premises

You must be a service account user to install IQ Bot on a fresh machine.
IQ Bot On-Premisesand Cloud

The auto-correction and auto-suggestion features, which are part of the MLScheduler service, use system resources extensively and cause the system to slow down or stop responding.

Bot Insight

New features
Access Bot Insight data from Tableau

Use the Tableau connector in Bot Insight to access business and operational information. The Tableau connector connects to the Bot Insight APIs to create various business and operational metrics that you can analyze and visualize within Tableau.

Configure Tableau web data connector in Bot Insight

Assign Bot Insight license (Service Cloud case ID: 00651973)

Assign the Bot Insight license to users to enable them to view and perform tasks on the Business dashboard. You can now assign the license on a per-user basis, irrespective of the assigned roles.

Automation 360 licenses

Fixed features
Service Cloud case ID Description
00689802 You no longer encounter an issue when you create and view default dashboards in a development (dev) environment. Previously, an error was displayed when you open the bot and clicked Analyze to create the default dashboard.

Supported packages

Package Version
Application 2.1.0-20201112-22332
App Integration 2.3.0-20201210-171315
Active Directory 2.1.0-20201112-223323
Boolean 2.1.0-20201126-165109
Browser 2.3.0-20201211-222811
Clipboard 2.1.0-20201126-165124
Comment 2.3.0-20201126-165125
CSV/TXT 2.3.0-20201126-165126
Database 2.2.0-20201112-223343
Data Table 2.5.0-20201201-130615
Datetime 2.2.0-20201126-165136
Delay 2.2.0-20201126-165137
Dictionary 3.2.0-20201126-165138
Run DLL 3.3.0-20201126-165850
Email 3.2.0-20201120-062604
Error handler 2.3.0-20201126-165148
Excel basic 2.4.0-20201126-165604
Excel advanced 5.3.0-20201208-090251
File 3.2.0-20201126-165151
Folder 3.1.0-20201126-165154
FTP / SFTP 2.2.0-20201115-072759
Image Recognition 2.2.0-20201117-081754
JavaScript 2.4.0-20201126-165412
Simulate keystrokes 2.5.0-20201112-223902
Legacy Automation 3.2.0-20201124-064544

1.5.0-20201125-004358
List 2.2.0-20201126-165427
Log To File 2.2.0-20201126-165428
Loop 2.1.0-20201126-165429
Message Box 2.1.0-20201126-165430
Mouse 2.2.0-20201112-223917
Number 2.1.0-20201126-165444
OCR 2.3.0-20201126-081210
Microsoft 365 Excel 2.2.0-20201104-062559
Microsoft 365 Calendar 2.1.0-20201111-162101
Microsoft 365 OneDrive 2.2.0-20201126-165550
PDF 2.6.0-20201126-165555
PGP 2.2.0-20201126-165557
Ping 2.1.0-20201126-165559
Play Sound 2.1.0-20201127-115706
Prompt 2.2.0-20201109-192507
Python Script 2.4.0-20201208-064944
Recorder 2.10-20201215-211402
REST Web Service 3.2.0-20201112-224735
SAP 2.2.0-20201126-165852
Screen 2.2.0-20201126-165855
SNMP 2.1.0-20201126-165859
SOAP Web Service 3.2.0-20201123-093411
String 3.1.0-20201126-165909
System 3.0.0-20200921-090225
Terminal Emulator 3.6.0-20201213-084139
VBScript 2.4.0-20201208-065526
Wait 3.1.0-20201126-165922
Window 2.3.0-20201123-093430
Workload 2.1.0-20200825-071644
XML 2.1.0-20201126-165927