Global values can be configured to allow non-admin users to overwrite the default value. When building bots, use a global value for values that remain constant across all bots instead of creating a new variable for every bot.

As a non-admin user, you can only overwrite the default value in global values with a changeable scope. You can identify which global values have a changeable scope by checking the value in the Scope changeable column in the All global values table.

Procedure

To verify if a global value has a changeable scope and to overwrite the default value, do the following steps:

  1. Navigate to Manage > Global values.
    The Global values table appears. Each row shows the data type, value name, whether the scope is changeable, and the last modified date and time.
  2. Find the global value that has a changeable scope.
  3. Move your mouse over the vertical ellipsis and click Edit global value.
    The Edit global value page appears with the User value field enabled.
  4. Enter the value that will overwrite the default value.
    Note: This value will overwrite the default value of this global value in all of your bots.
  5. Click Save changes.