Use the Text Area element in the form builder to insert a text field in the form for users to enter alphanumeric characters during bot runtime.

1. Click BOTS > My Bots.

   List of available forms and bots is displayed.

2. Click an existing form or click Create new > Form.

   The form builder page appears.

3. Drag Text Area into the form.
4. Enter the name of the element in the Element label field.
5. Use the Default value field to enter the default text to be displayed in the element.
6. Enter the minimum and maximum number of characters that users can enter in this field during bot runtime.
7. Enter the height for the input area of the field.
8. Optional: Enter the hint text and tooltip for the check box element.
9. Optional: Enable any of the following Advance behavior options:
   • Select the Make field required check box to ensure users select this element during bot runtime.
   • Select the Make field uneditable check box to make the element a read-only option.
10. Optional: Click one of the following options:
    • Reset: Clears all the element customization and sets the default.
    • Delete: Deletes the selected element.
11. Click Save.