Browser requirements for RPA Workspace

Access the RPA Workspace interface from a browser. After you have installed and enabled extensions in the browser, perform several tasks through the RPA Workspace interface based on your user role and automation requirements.

Announcement: As Microsoft Internet Explorer 11 is reaching end-of-life (EOL) in June 2022, Control Room will not be supported on Microsoft Internet Explorer 11 browser from the upcoming Automation 360 v.25 release planned for later this year (June 2022).

The impact on your automation depends on the operating system that is currently used for your bot deployments. See the following table for details.


Microsoft operating system	Automation 360
Windows 10 Semi-Annual Channel	Upgrade bots to use one of the other compatible browsers. Supported browsers
All other supported operating systems Bot Agent compatibility	No action required.

For more information, see Microsoft Internet Explorer 11 EOL FAQ.

Supported browsers

You can use a browser to perform a range of tasks from automation creation to automation management, such as the following:

Control Room activities, such as creating users and roles, managing devices, configuring settings, creating and deploying bots, and maintaining audit logs.
User activities, such as Bot Agent installation and device registration.
Automation Anywhere Robotic Interface activities, such as creating users and roles and creating a human and bot tasks in the process editor.

Browser support for Control Room and Bot Agent and Automation Anywhere Robotic Interface

The following table shows supported browsers for Control Room activities, Bot Agent installation, Automation Anywhere Robotic Interface, and device registration:


Activities	Google Chrome (version 57 or later)	Internet Explorer (version 11)	Microsoft Edge based on Chromium (version 93.0.961.52 or later)	Mozilla Firefox (version 80 or later)	Safari (version 15.3 or later)
Control Room activities	Yes	No	Yes	No	No
Bot Agent installation and device registration¹	Yes	No	Yes³	Yes	No
Automation Anywhere remote agent for Citrix	Yes²	Yes	No	No	No
Automation Anywhere Robotic Interface	Yes	No	Yes	No	Yes
Bot Insight	Yes	No	Yes	Yes	No

If you have trouble registering your device from a browser, run the Bot Agent diagnostic utility.

For details, see Perform Bot Agent diagnostic checks
Automation Anywhere remote agent for Citrix supports Google Chrome (XenApp) automation with Automation Anywhere extension (version 11.2.0.0).
Chrome web store
If you are using Microsoft Edge based on Chromium to register your Bot Agent and your device is unable to connect to the Control Room due to proxy settings, add the authentication details.

Browser support for recording automation

The following table shows supported browsers for recording automation:


Activity	Google Chrome (version 57 or later)	Internet Explorer (version 11)	Microsoft Edge based on Chromium (version 79 or later)	Mozilla Firefox (version 80 or later)	Microsoft Edge (Chromium) with Internet Explorer compatibility (version 93.0.961.52 or later)
Record automation¹	Yes Extension must be enabled for recording. Supported from A2019 v.10.	Yes No extension required for recording. Supported from A2019.06.	Yes Extension must be enabled for recording. Supported from A2019 v.17.	Yes Extension must be enabled for recording. Supported from A2019 v.19.	Yes² Internet Explorer with compatibility mode must be enabled for recording. Supported from Automation 360 v.23.

Record automation refers to opening a target application for recording in a supported browser, and recording actions or capturing objects using the Automation Anywhere recorders.
- For details on automation using Universal Recorder and Recorder capture action, see Universal Recorder for object-based automation | Edit a task recorded with the Universal Recorder
- If you have trouble recording automation using Google Chrome, see Google Chrome extension troubleshooting
Microsoft Edge (Chromium) with Internet Explorer compatibility mode is supported for capturing objects from web applications based on HTML technology.

Extensions for automation

When you install the Bot Agent from a browser, extensions for Automation 360 are installed. Extensions are required to record automation using a supported browser.

You can enable extensions on a device from supported browsers. For example, after you install a Bot Agent from a Google Chrome browser, click the enable extension option from the browser task bar. The Google Chrome extension will allow you to record automation using the Google Chrome browser.

When you connect your Bot Agent device to the Control Room, you can enable the following extensions from your browser to record automation:


Extension name	Link to extension
Google Chrome	Automation 360 extension for Chrome
Microsoft Edge based on Chromium	Automation 360 extension for Microsoft Edge
Mozilla Firefox	Automation 360 extension for Mozilla Firefox

For updates to latest extension version, see Browser extensions for Automation 360