With open standards, developers and automation administrators can enable enterprise-wide Agent Interoperability. This means that different AI Agents and automation systems can talk to each other, share data and context, and work together smoothly across different platforms and vendors. It removes automation barriers across all interfaces.

Benefits

You can connect Automation Anywhere AI Agents with agents from other companies. This allows for smooth teamwork across different platforms. It helps avoid isolated systems, keeps the system up-to-date, and ensures it can grow easily—without being tied to one vendor.

  • Seamless collaboration across Automation Anywhere AI agents, third-party AI Agents, and enterprise systems.
  • Lower integration costs by eliminating custom point-to-point connectors.
  • Dynamic discovery of tools and actions at runtime.
  • Reliable automation with built-in context continuity across calls.
  • Unified governance and security through centralized authentication, logging, and access control.
  • Composable orchestration for flexible, multi-agent workflows.

Architecture

Model Context Protocol (MCP) inbound [powered by our Process Reasoning Engine (PRE)], allows third-party AI Assistants to securely start Automation Anywhere automations using a multi-tenant, user-aware MCP gateway. See Process Reasoning Engine and generative AI.

In the context of Automation Anywhere, MCP connectivity can be inbound or outbound:
  • Inbound connectivity: Automation Anywhere is receiving request from third-party AI Agents and third-party AI Assistants.
  • Outbound connectivity: Automation Anywhere AI Agents are making requests to third-party AI systems and AI Agents.

Security and governance

Security and governance are very important in Agent Interoperability. The safeguards, encryption, and trust boundaries used in this framework are crucial.

Security is a key part of MCP. It protects sensitive data and ensures that customers follow the necessary rules. We make sure that all MCP tool calls are authenticated using a zero-trust approach; nothing can move through the Agent Interoperability framework without authentication.

We have the following levels of authentication:
  • Every user accessing or trying to use these tool calls must be authenticated first. We support API key-based authentication.
  • Everything is controlled by role-based access control (RBAC). The place where MCP inbound tools are created (on the Agent connection page) is RBAC. Only authorized users can create new MCP inbound tools.
  • When you run an automation from a third-party AI Assistant using the Process Reasoning Engine (PRE) or our Discover Automation tool, you can only access and run automations that the user is configured to access in the MCP client. This access is granted through our Control Room repository.

All interactions between the MCP client and MCP server, and between the MCP server and the Automation Anywhere Control Room, are encrypted. We use TLS 1.2 encryption, which means all communication goes through a secure channel.

All MCP inbound tool calls are logged for traceability and governance purposes.

Traditional APIs versus MCP Inbound

Feature Traditional APIs MVP Inbound
Tool discovery Static, predefined; require agents to know endpoints and parameters upfront Dynamic, runtime discovery; agents discover capabilities at runtime
Context Manual management Automatic continuity; maintains context continuity and governance across calls
Orchestration External, brittle; APIs break easily with unexpected inputs Built-in, composable
Vendor support Locked-in Cross-vendor, open
Security Fragmented Centralized governance

Availability

License type Accessible features
Base license
  • Ability to invoke Automation Anywhere bots, processes, API Tasks and AI Agents (if available in the customer's Control Room), as individual MCP inbound tools
  • RBAC is available for MCP Inbound connections.
  • No limit to number automations (bots and processes) that you can run.
  • Streamable HTTP with API Key is supported.
Enterprise license Besides what is included in the Base license, the PRE/Automation Discovery Service is also available.