Connect Bot agent to a device with a proxy
If your Bot agent cannot connect to the Control Room due to proxy settings, complete the steps in this task to add the authentication details.
Typically, when you change your proxy settings, whether you added a proxy or changed the credentials to the authenticating proxy, the Bot agent prompts for the new credentials.
If you have to manually add or update the authenticating proxy credentials, complete the following steps:
- Open the Microsoft command prompt in administrator mode.
- List the proxy status by running the command: netsh winhttp show proxy
If the command returns
Direct access, then run the command: netsh winhttp import proxy source = ie
- Restart the Bot agent.
- Open a Google Chrome browser with the Automation Anywhere extension enabled.
Log out and log back in to the Control Room.
If prompted, provide the proxy credentials.
- From the Control Room, check the device status and verify that it is connected.