Automation Anywhere collects usage statistics from Automation 360 for product improvements.
Usage statistics provides information on where users might be facing issues with the product, the most used or least used features, and so on. This information helps in product improvement which in turn helps in improving the customer experience.
By default, the Usage statistics option is enabled in the Control Room and usage data is collected. The data collected is stored in Automation 360 and the service provider cloud. The collected data is typically generic information such as anonymized user details, customer name, and user navigation workflows such as menus the users access and clicks.
An administrator can disable the Usage statistics option by changing the settings in the Control Room.