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Switch Bot agent to a different Control Room

  • Updated: 2021/08/09
    • Automation 360 v.x
    • Install
    • RPA Workspace

Switch Bot agent to a different Control Room

Switch the Bot agent on a registered device to work with a different Control Room manually when you work on automations using different environments.


Ensure that you have the start, stop, and pause permissions to access and edit the Windows services.

Perform this task to manually associate your device with a different Control Room in the following scenarios:
  • When the Control Room is on a different release version.
  • When the setting to switch devices is not enabled in the Control Room.


  1. Stop the Bot agent service from the local Windows Task Manager.
  2. Navigate to the following folder: C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere
  3. Optional: Delete the file.
    Note: This is only required if you want to register the device in a different Control Room environment. To view the Control Room where the device is registered, open the file and check the value for the Control Room URL.
  4. Delete all .db files.
    For example, file.
  5. Log in to the Control Room.
  6. Navigate to Devices > My devices.
  7. Click the Add local device icon.
  8. Download and install the latest Bot agent.
  9. Return to the Devices page in the Control Room from the updated device to check the device status.
    The file is not generated immediately after the Bot agent installation. It is generated only when a user accesses a Control Room URL from that device. If the device registration is successful, the machine is shown as Connected and the file is created at the specified location on the Bot Runner machine.
  10. Navigate to the C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere folder to ensure that the file is present and verify the Bot agent update.

    Watch the following video on how to update your Bot agent:

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