Installing Neo Sensor in a VDI environment

Learn how to install the Neo Sensor in a Virtual Desktop Infrastructure (VDI) environment and create a portable package.

Prerequisites

Many VDI environments do not allow msi installs that install as the user, especially if they are non-persistent desktops. If the msi installer does not work in your environment, you must create a portable installer on a machine with access to the Automation Anywhere Process Discovery platform.

Procedure

Install the Neo Sensor using the MSI installer. For more details, see Installing Neo Sensor.
Ensure that Neo Sensor is running. The Neo Sensor icon displays in the bottom right corner of the system tray.
Navigate to C:\Users\<username>\AppData\Local\Programs\Neo2 and copy the files that the Neo Sensor installer created in that folder to a different folder.
For example, you can name the folder Neo Sensor files.
In Windows Explorer, search in Add or remove programs.
Locate the Neo Sensor app and remove the program.
This removes the existing install folder and the registry settings.
Copy the Neo Sensor files that you put in a folder to any folder on the VDI server.
Create a startup script to start the Neo2.exe on login for users that will run the Neo Sensor.
By default, the Neo Sensor needs write access to the folder it is running from because that is where the Neo Sensor writes the logs and downloads the configuration from the platform. Since the Neo Sensor runs in the user space, users need write access to that folder. If you do not want users to have write access to that folder, you can specify a different writable folder to store the logs and the Neo Sensor configuration. For more details on storing the logs and sensor configuration to a writable folder, see Modifying the log and configuration storage location.

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