Notifications

Notifications is a built-in mechanism in the Automation 360 Control Room, which notifies users about various events. It is a centralized notifications repository in Automation 360 for all users to track relevant events.

The Notifications mechanism provides simplified information about possible risks, warnings, information, and success statistics of the Automation 360 platform and automation events. With the notifications feature, you can monitor, respond, reduce, and resolve critical risks in much quicker way. It allows you enable required event categories and be notified for the enabled events.

Notifications-flow-diagram

Benefits

Notifications provide the following benefits:
  • Maintain all the notifications from a centralized repository.
  • Enhance ability to respond to critical or warning notifications.
  • Stay organized with automated notifications to reduce and avoid future risks, and take possible actions.
  • Improve productivity of users and the platform by being notified about updates such as Bot export and add or update package.
  • Save time and increase notification efficiency because of a single centralized events repository.
  • Increase relevance of notifications delivery through multichannel communication.
  • Notify Automation 360 users about events through email report or instant email notification.

See the following video for an overview of how notifications are configured in the Automation 360 Control Room:

Prerequisites

Components

  • Notification icons and navigation:
    • no-new-notification: Indicates no new notification.
    • new-notification: Indicates new notification.
    • hover-over: Indicates hover over action on the notification icon.
    • notification-click: Indicates select action on the notification icon.
  • Notifications panel:

    The in-app notification panel provides a comprehensive view of all the event notifications with notification summary and details. For more information, see Getting started with Notifications.

  • Notifications filter
    The in-app notification panel displays all the notifications as a single list. You can enable the Attention needed filter to view and categorize high-risk and cautionary events such as:
    • Stop or impact execution of scheduled tasks or processes
    • Tasks not running as expected or completed with minor recoverable errors.
  • Settings:

    Enable and disable the notifications for Automation runtime events and Platform events. You can also enable Email report channel to receive notifications through email.