Release date: 5 March 2025

Review the top features in this release and view other new features and exciting enhancements for Automation 360 v.36 release.

  • Build 35124: Automation 360 (On-Premises) and IQ Bot (On-Premises)
  • Build 35129: Automation 360 (Cloud-Sandbox)

We have released the updated Cloud-Sandbox Build 35129 (previously Build 35054). For information about the updates, see Release updates.

Highlights of this release

Here are the top features in the v.36 release:

AI Governance: Ensuring trust and compliance for AI adoption
Agentic Process Automation must be secure, ethical, and compliant. With this release, we are introducing AI Guardrails, a robust governance framework that allows enterprises to safely adopt generative AI while protecting data privacy and meeting regulatory requirements.
  • AI Guardrails: Enforce enterprise-wide controls to mitigate risks in large language model (LLM) powered automation.
  • Intelligent data masking: Automatically detect and replace sensitive data before it reaches AI models, ensuring privacy without losing context.
  • Toxicity monitoring: Prevent harmful or non-compliant AI-generated content, safeguarding brand reputation and regulatory compliance.
  • Audit trail for compliance: Maintain full transparency with logged AI governance actions, ensuring transparency and accountability.
Note: These AI Governance capabilities require the AI guardrail and Enterprise Platform licenses, and are available for public cloud users. See Enterprise Platform.

AI Guardrails

See AI Guardrails.

AI Agent Studio: Supporting more reliable AI
AI is only as powerful as the trust behind it. With this release, we are introducing system prompts, allowing organizations to fine-tune enterprise-grade LLMs to align with business policies, ethical guidelines, and industry best practices as well as new support for retrieval-augmented generation (RAG) models from Microsoft Azure OpenAI.
  • System prompts for LLMs: Shape AI behavior to ensure responses are consistent, reliable, and aligned with your enterprise objectives.
  • Improved responses with Microsoft Azure RAG: Strengthen accuracy and consistency of responses when utilizing organizational data referenced when using genAI models provided by Microsoft Azure.
Note: These features require the Enterprise Platform license. See Enterprise Platform.

System prompt in AI Skills

See System prompt.

Document Automation Test Mode: Accelerating learning instance development
AI-driven document processing just got smarter. Document Automation Test Mode introduces new tools to speed up learning instance development, optimize testing, and improve accuracy.
  • 30% faster reprocessing: Cached artifacts enable documents to load and process significantly faster during iterative testing.
  • Iterative testing and version history: Build learning instances in a dedicated test mode. View documents side-by-side with expected results. Track all changes for transparency and reproducibility.
  • Results history and side-by-side comparisons: Store extraction results for each version, allowing developers to retrieve and compare different versions quickly. This enables precise tuning of models, ensuring consistency and accuracy before deploying automation at scale.
Note: This feature requires the Document Automation license. See Understanding licenses in Document Automation.

Document Automation test mode capabilities

See Test learning instances.

API Tasks: Driving scalable, cloud-native automation
Scalability is the foundation of modern enterprise automation. With new enhancements, we are making long-running workflows more adaptive, responsive, and seamlessly integrated across global operations. These new capabilities enable faster, more intelligent cloud automation, helping enterprises scale operations efficiently and seamlessly integrate AI Agents across processes.
  • Web triggers expansion: Web triggers are now supported within API Tasks, enabling serverless event processing as well as automation deployment.

    See Web triggers workflow.

  • LLM Connector Builder: Easily create connectors for any proprietary or open-source LLM.

    See Connector Builder.

    This diagram shows the capabilities of API Tasks

Note: These features require the Enterprise Platform license. While Connector Builder is available for public cloud and private cloud users, Web trigger enhancements are available to customers on public cloud only. See Enterprise Platform.
Enterprise-grade enhancements: Driving greater reliability, control, and visibility
These enterprise-grade enhancements improve automation reliability, optimize license utilization, and enhance visibility, giving our enterprise customers more control over their automation investments.
  • UI Automation for PDF documents: Expand your automation coverage by leveraging reliable object-based automation for PDF documents, such as adding backgrounds and signatures and easily navigating toolbar options.

    See Recorder package

  • License dashboard overhaul: Get a real-time view of license utilization based on actual automation run times. Categorize usage into Not Used, Low, Medium, and High, with drill-down insights for better resource management.

    ACC License dashboard

    See License dashboard.

  • Enhanced bot creator tracking: Track logins, automation creation, check-ins, and check-outs with exportable reports for offline analysis and planning.

    Bot creator tracking activities

    See License dashboard.

Release updates

Date Update
2 April 2025 On-Premises release
25 March 2025 Build 35129 (Cloud-Sandbox) includes the following:
  • Includes March 2025 package updates. See March 2025.
  • Fix for an issue where users were not able to checkout bots after updating to the v.36 release (Service Cloud Case ID: 02194558, 02194505, 02194497, 02194075, 02194193, 02195071, 02190641, 02195672, 02192745, 02195843, 02195821, 02192167).
  • Fix for an issue where the Automation Co-Pilot process failed for certain Bot Runner users (Service Cloud Case ID: 02186823, 02187943).
  • Fix for an issue where users were not able to switch from Custom resource to Default resource in the Automation Co-Pilot process for role-based deployments.
  • Fix for an issue where AI Skills did not list certain model connections after updating to v.36 release.
  • Fix for a UI issue when using the Start recording option in bots.
  • Fix for a UI issue on the bot Dependencies and references page.
5 March 2025 Cloud-Sandbox release
Note: For documentation on previous builds of this release, see the PDFs available on this page: Automation 360 Release Notes (build versions).

What's new and changed in each product

Navigate to the following pages for details on all the updates (what's new, changed, fixed, and limitations) in each product:

AI Agent Studio v.36 release
Automator AI v.36 release
Automation Workspace v.36 release
CoE Manager v.36 release
Automation Co-Pilot for Business Users v.36 release
Document Automation v.36 release