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Adding Automation Anywhere DNS to safe recipients list

To ensure secure access to Automation Anywhere Enterprise A2019 cloud services, add specific Automation Anywhere Domain Name System (DNS) to the safe recipients or allowed list.

Automation Anywhere cloud service hosting uses dynamic IP addresses and therefore we recommend that you add to the safe recipients list the complete DNS instead of an IP address for the Automation Anywhere cloud services.


Service	DNS	Port
Automation Anywhere	www.automationanywhere.com	TCP 443 (HTTPS)
Automation Anywhere Cloud Customer Tenant This includes Automation Anywhere Enterprise Control Room and IQ Bot	crdomainname-X.my.automationanywhere.digital Note that crdomainname-X refers to your specific tenant name	TCP 443 (HTTPS)
Automation Anywhere community (A-People)	apeople.automationanywhere.com	TCP 443 (HTTPS)
Automation Anywhere documentation	docs.automationanywhere.com	TCP 443 (HTTPS)
Bot Store	botstore.automationanywhere.com	TCP 443 (HTTPS)
Content delivery network (CDN) CDN enables your platform to perform faster as it geographically distributes common static content for cloud tenants.	aai-artifacts.my.automationanywhere.digital	TCP 443 (HTTPS)
Telemetry Telemetry allows performance and usage information to be gathered anonymously with the intent to improve product quality.	cdn.whatfix.com cdn.heapanalytics.com heapanalytics.com	TCP 443 (HTTPS)

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