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Add Automation 360 Cloud DNS to trusted list

  • Updated: 2022/06/16
    • Automation 360 v.x
    • Install
    • RPA Workspace

Add Automation 360 Cloud DNS to trusted list

To ensure secure access to Automation 360 cloud services, add specific Automation Anywhere Domain Name System (DNS) to the safe recipients or trusted list.

DNS list

Automation 360 cloud service hosting uses dynamic IP addresses and therefore we recommend that you add to the safe recipients list the complete DNS instead of an IP address for the Automation Anywhere cloud services.
Service DNS Port Device
Automation Anywhere www.automationanywhere.com TCP 443 (HTTPS) All devices

Automation Anywhere Cloud customer tenant

Includes Automation Anywhere Control Room and IQ Bot

 crdomainname-X.my.automationanywhere.digital
Note:
  • crdomainname-X refers to your specific tenant name.
  • The tenant name does not support the underscore ( _ ) character. So an underscore is used in the tenant name, the specified URL will not be created.
 TCP 443 (HTTPS) All devices that access Automation 360

Automation Anywhere Bot Agent download link

 aai-artifacts.my.automationanywhere.digital/ TCP 443 (HTTPS) All devices that access Automation 360

Automation Anywhere community (A-People)

 apeople.automationanywhere.com TCP 443 (HTTPS) All devices

Automation Anywhere documentation

 docs.automationanywhere.com TCP 443 (HTTPS) All devices
Bot Store botstore.automationanywhere.com TCP 443 (HTTPS) All devices

Content delivery network (CDN)

Enables your platform to perform faster as it geographically distributes common static content for cloud tenants.

 aai-artifacts.my.automationanywhere.digital TCP 443 (HTTPS) All devices that access Automation 360

Telemetry

Allows performance and usage information to be gathered anonymously in order to improve product quality.
  • cdn.pendo.io/
  • app.pendo.io/
  • data.pendo.io/
  • https://pendo-static-5673999629942784.storage.googleapis.com/
 TCP 443 (HTTPS) All devices

Automation Anywhere Google Chrome extension

Enables you to automate using the Google Chrome browser.

 https://chrome.google.com/webstore/detail/automation-360/kammdlphdfejlopponbapgpbgakimokm TCP 443 (HTTPS) Bot Creator and Bot Runner devices

Automation Anywhere Microsoft Edge extension

Enables you to automate using the Microsoft Edge browser.

 https://microsoftedge.microsoft.com/addons/detail/automation-360/dbmodiepejcigljbmeebedkmegndokbk TCP 443 (HTTPS) Bot Creator and Bot Runner devices

Automation Anywhere Mozilla Firefox extension

Enables you to automate using Mozilla Firefox browser.

 https://addons.mozilla.org/en-US/firefox/addon/automation-360 TCP 443 (HTTPS) Bot Creator and Bot Runner devices

Files and folders

For information on files and folders to add to the safe list and to the antivirus exception list, see these articles:
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