For Cloud deployment, to ensure secure access to Automation 360 online services, add the service URL list to the safe recipients or trusted list.

URLs list

Online service hosting uses dynamic IP addresses, therefore we recommend that you add to the safe recipients or trusted list, the complete URL instead of an IP address for the Automation Anywhere online services.
Note: See your device documentation for information about how to add URLs to trusted list on your device.
Service URL Port Device
Automation Anywhere www.automationanywhere.com TCP 443 (HTTPS) All devices

Automation Anywhere Cloud customer tenant

Includes Automation Anywhere Control Room and IQ Bot

crdomainname-X.my.automationanywhere.digital
Note:
  • crdomainname-X refers to your specific tenant name.
  • The tenant name does not support the underscore ( _ ) character. So an underscore is used in the tenant name, the specified URL will not be created.
 TCP 443 (HTTPS) All devices that access Automation 360

Automation Anywhere Bot Agent download link

 aai-artifacts.my.automationanywhere.digital/ TCP 443 (HTTPS) All devices that access Automation 360

Automation Anywhere community (A-People)

 apeople.automationanywhere.com TCP 443 (HTTPS) All devices

Automation Anywhere documentation

 docs.automationanywhere.com TCP 443 (HTTPS) All devices
Bot Store botstore.automationanywhere.com TCP 443 (HTTPS) All devices

Content delivery network (CDN)

Enables your platform to perform faster as it geographically distributes common static content for cloud tenants.

 aai-artifacts.my.automationanywhere.digital TCP 443 (HTTPS) All devices that access Automation 360

Telemetry

Allows performance and usage information to be gathered anonymously in order to improve product quality.
  • cdn.pendo.io/
  • app.pendo.io/
  • data.pendo.io/
  • https://pendo-static-5673999629942784.storage.googleapis.com/
TCP 443 (HTTPS) All devices

Automation Anywhere Google Chrome extension

Enables you to automate using the Google Chrome browser.

MV3 extension

https://chrome.google.com/webstore/detail/automation-360/bboccnojhhoegfffpcllbeigipedjedf

MV2 extension

https://chrome.google.com/webstore/detail/automation-360/kammdlphdfejlopponbapgpbgakimokm 		TCP 443 (HTTPS) Bot Creator and Bot Runner devices

Automation Anywhere Microsoft Edge extension

Enables you to automate using the Microsoft Edge browser.

MV3 extension

https://microsoftedge.microsoft.com/addons/detail/automation-360-beta/fnmjcdajlonpigpcfnemeikipmolbfii

MV2 extension

https://microsoftedge.microsoft.com/addons/detail/automation-360/dbmodiepejcigljbmeebedkmegndokbk 		TCP 443 (HTTPS) Bot Creator and Bot Runner devices

Automation Anywhere Mozilla Firefox extension

Enables you to automate using Mozilla Firefox browser.

 https://addons.mozilla.org/en-US/firefox/addon/automation-360 TCP 443 (HTTPS) Bot Creator and Bot Runner devices

Files and folders

For information on files and folders to add to the safe list and to the antivirus exception list, see these articles: