Cloud operational responsibilities
- Updated: 2024/08/19
Cloud operational responsibilities
Learn about secure deployment models, data element locations, and operational responsibilities.
Securing the Cloud
Automation Anywhere Cloud is deployed to only allow access to Automation Anywhere Cloud Operations personnel and Security Team resources. Network and cloud control plane access is restricted using VPN with multi-factor authentication for AAI operational and security personnel. All AAI users must first authenticate using MFA tokens to retrieve short-term credentials to access cloud resources. User credentials are continuously monitored for compliance. All other operational users, cloud resources, and applications are restricted from access to the Control Room. Regular AAI user access certification is conducted to ensure only necessary access is provided to cloud operations personnel.
- Cloud
- With the Automation Anywhere Cloud offering, all business, personal, and operational data is stored on Automation Anywhere administered cloud. Automation Anywhere is the cloud data controller and is responsible for customer data privacy as published in accordance with Automation Anywhere cloud security and compliance with data privacy.
- On-Premises with updates through Cloud
- With Automation Anywhere On-Premises with updates through Cloud service, all business, personal, and operational data is kept on and deployed from the server on-premises on the customer network. All data privacy and compliance rests with the customer.
For information about securing data, operations responsibilities, data types, and storage locations, see Automation 360 Cloud Security and Data Privacy.