Bot Agent compatibility

Before you install the Bot Agent, ensure that you review the compatible Automation 360 builds.

The latest version of Bot Agent is available for download and is compatible with the Control Room version that is used.

Guidelines

  • When you update the Bot Agent in Windows Server 2012 or earlier versions of the operating system, you might encounter unexpected system reboots during the update because of the limitations in the operating system.
  • When the Bot Agent update is optional, you can continue to use the Bot Agent from any of the previous (optional) releases, which will be compatible with the current release. For example, the Bot Agent update is optional for v.26. So you can continue to use the Bot Agent from v.25 release.

    You can download and install the latest version of Bot Agent anytime on your device. However, an alert on the availability of the latest version of Bot Agent is displayed on the login screen if you are connected to a device that is running a previous version of Bot Agent.

  • A Control Room version is only compatible with corresponding or previous versions of Bot Agent.

    For example, if you are using the v.26 Control Room, you can use the Bot Agent version released with v.26 or previous versions. However, you cannot use Bot Agent version that is later than v.26 Control Room.

  • In Community Edition, the Bot Agent is automatically updated to the compatible version when a Bot Agent update is required.
  • If you want to use the latest version of packages from a new release, you might be required to update to the latest version of the Bot Agent even if it is optional.
  • The Bot Agent version in the Control Room is displayed in the format of XX.YY.0, where the sub-version is displayed as 0. However, the version displayed in the Microsoft Windows Control Panel shows the specific sub-version number (instead of 0), for example, XX.YY.22. That is, if your Bot Agent version in the Control Room is 22.40.0 (compatible with Automation 360 v.32), the version displayed in the Control Panel is 22.40.20.

Compatibility with release builds

Automation 360 version Automation 360 build Bot Agent version Bot Agent update
Automation 360 v.34
  • Build 26355 (On-Premises)
  • Build 26372 (Cloud)
  • Build 26372 (Community Edition)
  • 22.80.25
  • 22.80.25
  • 22.80.25
 Optional
Automation 360 v.33
  • Build 23234 (On-Premises)
  • Build 23228 (Cloud)
  • Build 23228 (Community Edition)
  • 22.60.25
  • 22.60.25
  • 22.60.25
 Optional
Automation 360 v.32
Note: If you are on Build 22270, we highly recommend updating to Build 22278. For information on the fix in Build 22278, see Release updates.
  • Build 22278 (On-Premises)
  • Build 22278 (Cloud)
  • Build 22278 (Community Edition)
  • 22.40.20
  • 22.40.20
  • 22.40.20
 Optional
Automation 360 v.31
  • Build 21094 (On-Premises)
  • Build 21099 (Cloud)
  • Build 21072 (Community Edition)
  • 22.20.5
  • 22.20.5
  • 22.20.5
 Optional
Automation 360 v.30
  • Build 19688 (On-Premises)
  • Build 19688 (Cloud)
  • Build 19678 (Community Edition)
  • 22.3.1
  • 22.3.1
  • 22.0.23334
 Optional
Automation 360 v.29
  • Build 18399 (On-Premises)
  • Build 18361 (Cloud)
  • Build 18361 (Community Edition)
  • 21.250
  • 21.250
  • 21.250
 Optional
Automation 360 v.28
  • Build 17593 (On-Premises)
  • Build 17566 (Cloud)
  • Build 17566 (Community Edition)
  • 21.240
  • 21.240
  • 21.240
 Optional
Automation 360 v.27
  • Build 16685 (On-Premises)
  • Build 16701 (Cloud)
  • Build 16701 (Community Edition)
  • 21.230
  • 21.230
  • 21.230
 Optional
Automation 360 v.26
  • Build 15459 (On-Premises)
  • Build 15459 (Cloud)
  • Build 15450 (Community Edition)
  • 21.222
  • 21.222
  • 21.222
 Optional
Automation 360 v.25
  • Build 15112 (On-Premises)
  • Build 14304 (Cloud)
  • Build 14304 (Community Edition)
  • 21.210
  • 21.210
  • 21.210.14966
 Optional
Automation 360 v.24R2 patch
  • Build 13343 (Cloud, On-Premises GA, Sandbox, Community Edition)
  • Build 13331 (On-Premises pre-GA)
  • 21.200
  • 21.1000.14009

On-Premises pre-GA build: Uninstall Bot Agent 21.1000.14009 and install Bot Agent 21.200.

 Optional
Automation 360 v.24
  • Build 12350 (On-Premises)
  • Build 12350 (Cloud)
  • Build 12350 (Community Edition)
  • 21.134 (On-Premises)
  • 21.134 (Cloud)
  • 21.134 (Community Edition)
 Optional
Automation 360 v.23
  • Build 11513 (On-Premises)
  • Build 11513 (Cloud)
  • Build 11524 (Community Edition)
  • 21.121.12191 (On-Premises)
  • 21.121.12191 (Cloud)
  • 21.121.12202 (Community Edition)
 Optional
Automation 360 v.22
  • Build 10526 (On-Premises)
  • Build 10535 (Cloud and Community Edition)
  • 21.98.11198
  • 21.100.11213
 Optional
Automation 360 v.21
  • Build 9664 (On-Premises)
  • Build 9664 (Cloud and Community Edition)
  • 21.82.10342
  • 21.82.10342
 Required
Enterprise A2019.20
  • Build 8815 (On-Premises)
  • Build 8846 (Cloud)
  • 20.17.9493 (On-Premises)
  • Cloud:
    • 20.18.9528 (for US-West and Japan regions)
    • 20.17.9518 (for regions other than US-West and Japan)
 Required
Enterprise A2019.19
  • Build 8147 (On-Premises)
  • Build 8145 (Cloud and Community Edition)
  • 18.12.8825
  • 18.12.8823
 Required
Enterprise A2019.18 Build 7560 (Cloud, On-Premises, and Community Edition) 16.19.8238 Optional
Enterprise A2019.17 Build 7103 (Cloud, On-Premises, and Community Edition) 16.7.7774 Required
Enterprise A2019.16 Build 6463 (Cloud, On-Premises, and Community Edition) 14.3.7141 Required
Enterprise A2019.15 Build 5933 (Cloud, On-Premises, and Community Edition) 12.7.6609 Optional
Enterprise A2019.14 Build 5322 (Cloud, On-Premises, and Community Edition) 12.1.6000 Required
Enterprise A2019.13
  • Build 4705 ( On-Premises)
  • Build 4701 (Cloud and Community Edition)
  • 9.0.5383
  • 9.0.5379
 Required
Enterprise A2019.12
  • Build 4111 (Cloud and Community Edition)
  • Build 4105 (On-Premises)
  • 7.0.4789
  • 7.0.4783
 Required
Enterprise A2019.11 Build 3337 (On-Premises, Cloud, and Community Edition) 6.0.4015 Required
Enterprise A2019.10 Build 2545 (Cloud, On-Premises, and Community Edition) 3.3.3211 Optional
Enterprise A2019.09 Build 2094 (Cloud, On-Premises, and Community Edition) 3.0.2772 Required
Enterprise A2019.08
  • Build 1610 (On-Premises only)
  • Build 1598 (Cloud and Community Edition)
  • 1.0.2288
  • 1.0.2276
 Optional
Enterprise A2019.07
  • Build 1089 (On-Premises only)
  • Build 1082 (Cloud and Community Edition)
  • 1.0.1767
  • 1.0.1760
 Optional
Enterprise A2019.06 Build 543 (Cloud, On-Premises, and Community Edition) 1.0.1221 Optional
Enterprise A2019.05 Build 336 (Cloud, On-Premises, and Community Edition) 1.0.1014 Required

For information on Bot Agent device requirements, see Bot Agent device requirements.