The ServiceNow schema contains various fields that you can modify by using the Automation 360 ServiceNow command package. The following table lists alphabetically the supported field types and their corresponding Automation 360 to ServiceNow actions.

Field Type Create / Update Record Get Record
Audio Not supported

Supported
Choice

Supported

Supported
Collection Not supported Not supported
Color

Supported

Supported
Condition String Limited support

Supported
Conditions

Supported

Supported
Currency

Supported

Supported
Data Structure

Supported

Supported
Date

Supported

Supported
Date/Time

Supported

Supported
Decimal

Supported

Supported
Document ID

Supported

Supported
Domain ID

Supported

Supported
Due Date

Supported

Supported
Duration

Supported

Supported
Field Name

Supported

Supported
File Attachment

Not Supported

Supported
Floating Point Number

Supported

Supported
FX Currency

Supported

Supported
HTML

Supported

Supported
Icon

Supported

Supported
Image

Not Supported

Supported
Integer

Supported

Supported
IP address

Supported

Supported
Journal

Supported

Supported
Journal Input

Supported

Supported
Journal List

Supported

Supported
List

Supported

Supported
Long

Supported

Supported
Name-Value Pairs

Supported

Supported
Password (1 Way Encrypted)

Supported

Supported
Password (2 Way Encrypted)

Supported

Supported
Percent Complete

Supported

Supported
Phone Number (E164)

Supported

Supported
Price

Supported

Supported
Reference

Supported

Supported
Script

Not Supported

Supported
Script (Plain)

Supported

Supported
String

Supported

Supported
String (Full UTF-8)

Supported

Supported
Suggestion

Supported

Supported
Sys ID

Supported

Supported
Table Name

Supported

Supported
Time

Supported

Supported
Translated HTML

Supported

Supported
Translated Text

Supported

Supported
True/False

Supported

Supported
URL

Supported

Supported
Video

Not Supported

Supported
Wiki

Not Supported

Supported
Workflow

Supported

Supported