The Genesys package offers a palette of actions to detail and access data for the roles of users.

Role palette for Genesys

Because permissions are based on the assigned role, the role of users is important in the on-boarding process. Tasks are then assigned based on the permissions that a user has. The Genesys package includes the following role actions:

ActionDescription
Add users to role Add a list of users to a role. Add users to role action
List/search roles Retrieve a list of roles for the organization. List/search roles action
List user's roles Retrieve a list of roles and permissions for a user. List user's roles action
List users in a role Retrieve a list of the unique user IDs of the users in the specified role. List users in a role action
Remove users from role Remove a list of users from a specific role. Remove users from role action
Set the user's roles Set the roles for a specific user. Set the user's roles action in Genesys