Automation 360 v.28 Release Notes

Release date: 5 April 2023

Review the top 5 features in this release as well as other new features and exciting enhancements for Automation 360 v.28 release.

  • Build 17566: Automation 360 (Cloud and Cloud Sandbox) and IQ Bot (Cloud)
  • Build 17593: Automation 360 (On-Premises)
  • Build 17571: IQ Bot (On-Premises)

We have released updated builds for fixes after the Automation 360 v.28 GA builds, which were Cloud Build 17524 and On-Premises Build 17506. For information about the fixes in these updated builds, see Updated release builds.

Highlights of this release

Here are the top 5 features in the v.28 release:

Document Automation and Google Document AI
Validation-based improvement on Google Document AI extractions: Empower your employees to save time and automate more documents using Document Automation and Google Document AI validation feedback, which in turn provides improved extraction accuracy for Document AI learning instances.
Leverage integration update with the latest Google Document AI parsers: Improve extraction accuracy and enable 7 additional languages (including Italian and Portuguese) for Document AI invoices, and Japanese for Document AI expense receipts.

See Create a learning instance in Document Automation.

CoE Manager: Value tracking for On-Premises automations
Calculate ROI for automations running on an On-Premises Control Room by running a bot to push automation-run data to CoE Manager. View your ROI data in real-time dashboards and create a healthy pipeline of automations that will help propel your business forward.

See CoE Manager - Integrate with On-Premises Control Room.

Empower business users with Automation Co-Pilot and Microsoft Teams
Bring automation to your employees in their favorite collaboration tool Microsoft Teams. Employees can be in a chat or team channel, or open Automation Co-Pilot from the Apps menu to view a list of the Automation Co-Pilot processes and desktop automations they have access to. They can start and monitor these automations, without having to leave Teams.

See Integrate Automation Co-Pilot with Microsoft Teams.

Workday package
Easily automate your Workday processes such as reporting, data upload/download, or triggering workflows with our new point-and-click experience. Our new package provides deep API-level integration with Workday that enables you to build automations easily, without having to code.

The following video shows how you can automate processes in ServiceNow and Workday using API integration.

See Workday package.

Enhance developer productivity
Next-gen Recorder: Improve automation reliability for web applications when the UI element is not visible on the screen. The Recorder will automatically work around this without any developer intervention.

See Recorder package.

Quickly search and replace any text or variables in the action properties of the bot: Save time and improve developer productivity with an automatic search and replace tool in Bot Assistant. Users can quickly search for any specific text or variable, navigate through the search results, and selectively replace each occurrence of the text or variable in the automation.

See Search and replace option in Bot editor.

Email automation through a shared mailbox: Automate email tasks over a shared mailbox in Microsoft 365 Outlook using IMAP or EWS protocols and Client Credential flow or PKCE flow with Exchange Online. This feature saves you money, time, and effort in maintaining individual personal mailboxes.

See Email package.

Enhancement to bulk package update: As an automation administrator, update multiple packages in bulk or perform updates to specific bots and view outcomes of these applied updates in a system-generated report.

See Updating package versions | Update bots to default package version.

Bot runtime alerts: Gain visibility into your automations with notifications on various platform events and take actions based on these notifications. Get notified on events such as automation runtime and device pools from within the application (default) or through email reports based on your preference.

See Automation events | Platform events

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The following video shows the developer enhancements available in this release:

Updated release builds

  • Build 17593 (On-Premises) is released which includes a fix for the Apache ActiveMQ remote code execution vulnerability. For more information, see Apache ActiveMQ Remote Code Execution Vulnerability CVE-2023-46604 (A-People login required).
  • We have released the updated Build 17593 (On-Premises) for the following:
    • Fix for users (excluding users assigned the AAE_Admin role) who do not have a license assigned to them: the Audit log page no longer displays unsuccessful entries for any activity performed by these users on the Control Room. (Service Cloud case ID: 01969726, 01970583, 01970990, 01971435, 01971171, 01970869, 01971854, 01970915, 01970523, 01971411, 01971788, 01971827, 01971482, 01971736, 01970333, 01972128, 01970497, 01972025, 01971459, 01971561, 01971068, 01972148, 01975216, 01975980, 01977479)
    • Fix for an issue when multiple users try to check-in bots simultaneously, the Control Room UI might become unresponsive due to a database connection issue. (Service Cloud case ID: 01944887)
    • Fix for an issue when the access lock in Git causes the lock not to be released. (Service Cloud case ID: 01944887)
    • Fix for a critical security vulnerability present in the Credential Vaultmodule of v.28 and earlier releases. The vulnerability allows a user who has permission to modify a locker to access credential attributes in another locker.
    • Fix for an issue where the Automation Co-Pilot request page does not load correctly due to Automation Co-Pilot form not rendering table data when the data variable assigned to the form has more columns than the columns specified in the table.
    • Fix for an issue in the Automation Co-Pilot form where the form does not display an error when a textbox inherits a value from a previous task and the value exceeds the maximum character limit of the textbox.
  • We have released the updated Build 17566 (Cloud) for the following:
    • Fix for an issue when multiple users try to check-in bots simultaneously, the Control Room UI might become unresponsive due to a database connection issue. (Service Cloud case ID: 01944887)
    • Fix for an issue when the access lock in Git causes the lock not to be released. (Service Cloud case ID: 01944887)
    • Fix for a critical security vulnerability present in the Credential Vaultmodule of v.28 and earlier releases. The vulnerability allows a user who has permission to modify a locker to access credential attributes in another locker.
  • We have released the updated Build 17557 (Cloud) for the following:
    • Fix for an issue where the Automation Co-Pilot request page does not load correctly due to Automation Co-Pilot form not rendering table data when the data variable assigned to the form has more columns than the columns specified in the table.
    • Fix for an issue in the Automation Co-Pilot form where the form does not display an error when a textbox inherits a value from a previous task and the value exceeds the maximum character limit of the textbox.
  • We have released the updated Build 17542 (Cloud and On-Premises) for the following:
    • Fix for an issue when bot preview is unavailable when you check out a bot that is using metadata in actions (for example, Image Recognition, Recorder, and Screen Capture).
    • Fix for an issue where editing a bot from a folder fails when a policy is assigned to the folder and its subfolders and one of the subfolders is deleted.
  • We have released the updated Build 17533 (Cloud) to include a fix for an issue found when exporting a bot.
    Exporting a bot fails when you perform the following steps:
    1. Log in to the Control Room.
    2. Create a main bot and child bot using the Recorder actions.
    3. Check in the bot.
    4. Check out the bot and delete the Recorder actions from the main bot.
    5. Check in the bot.
    6. Export the bot.

What's new and changed in each product

Navigate to the following pages for details on all the updates (what's new, changed, fixed, and limitations) in each product:

Automation Workspace v.28 release
CoE Manager v.28 release
Automation Co-Pilot for Business Users v.28 release
IQ Bot and Document Automation v.28 release
Bot Insight v.28 release