Allowed IP addresses

Use the Allowed IP Addresses setting to limit user login access to the Control Room URL based on IP addresses or subnets that you specify in a list. You can add multiple IP address ranges using the Classless Inter-Domain Routing (CIDR) format.

Prerequisites

Note:

If a user attempts to log in to the Cloud Control Room using an IP address that is not included in the access list, an error message displays indicating invalid user or user credentials.

Ensure that you are logged in to the Control Room as the administrator.

You must have access to Administration > Settings page with view, add, or edit permissions.

Specify a list of IP addresses or IP subnets to permit access to the Cloud Control Room URL and API. If your network egress uses dynamic IP addresses, then the ranges you enter must include the entire range of dynamic IP addresses that can be assigned outbound traffic. For example, to specify a single IP address use, 11.10.10.12/32; or to specify an IP address range, use 192.169.20.0/24.

Note: When using SAML for authentication, use the network access capabilities of the Identify provider to restrict access to specific allowed IP addresses. Ensure all allowed IP addresses configured are removed before switching to SAML for authentication. For more information, see A360 | Reset Network Access list.

Procedure

Perform the following steps to add an IP address or subnet to the list of permitted network access addresses:

  1. Log in to the Control Room as the administrator.
  2. Navigate to Administration > Settings > Network settings.
  3. Click Edit to add to or edit the listed IP addresses.
    Note: There is a limit of 200 independent entries in the access permitted table. An entry can be a single IP address or an IP subnet.
  4. Enter the IP address information:
    OptionDescription
    Single IP address Enter the necessary IP address in x.x.x.x format.
    Range of IP addresses Enter the address in x.x.x.x format and specify the subnet mask.
  5. Enter the Name.
  6. Optional: Enter a description.
  7. Click Save changes.