Process Reasoning Engine (PRE) transcends the boundaries of automation and general-purpose LLMs, to fuel Agentic Process Automations (APA) where AI Agents and automations can be orchestrated seamlessly for mission-critical processes.

PRE is the underlying framework, made up of several components – AI/Machine Learning models, private-to-you context, and proprietary algorithms – that work behind the scenes to enhance the cognitive output across the APA platform. This intelligent cognitive core is essential to delivering transformational user experiences.

Image demonstrates the components PRE includes behind the scenes.

Process Reasoning Engine at work

PRE powers Agentic AI experiences with capabilities like goal-based agent execution, near-complete automation creation, self-healing automation, and advanced document processing, tailored to each organization’s systems and goals. It enables AI Agents to plan, act, learn and improve, achieving desired outcomes with orchestrated execution. PRE enhances several key products in our APA ecosystem and engages multiple touch points. These include:

  • Automator AI: This suite of developer tools leverages genAI capabilities to accelerate development and add resiliency to automation. PRE analyzes and interprets user prompts to automatically supplement planning and reasoning in output solutions used in development. PRE handles navigating the request to relevant packages and automation scenarios. PRE supports capabilities of Autopilot, Co-Pilot for Automators, Suggest Next Action, and Generative Recorder.

  • Document Automation: PRE improves data extraction accuracy and efficiency by using AI models to interpret and convert complex documents (sales orders, engineering drawings, and handwritten documents) into structured formats for automated business solutions.

  • Automation Co-Pilot for Business Users: Automation Co-Pilot for Business Users offers an interface for running automation, validating documents, and accessing AI Agents. The interface can be embedded directly within applications, like Microsoft Teams and Salesforce. PRE powers a conversational experience within the interface for users to command and run automation, using natural language. PRE makes this conversational automation possible by matching the operation and navigation of available automation to the natural language, directly in the interface.

Note: PRE is built in to each product respectively, included in each product license.

See more details, Introducing the Process Reasoning Engine.