Agent Interoperability lets you manage how automation and AI Agents communicate within your environment. Depending on your permissions, you can view, create, edit, or delete agent connections from the Control Room.

Roles and permissions

Management operations, such as viewing, creating, editing, and deleting agent connections, rely on role-based access control (RBAC). The permissions a user has determine what operations they can perform.

The following table lists the related agent connection permissions:
User permission Allowed actions
View agent connections Provides view-only access for all configured agent connections and tools.
Manage agent connections Provides access to view, create, edit, delete, and enable or disable agent connections and tools.
Note: Users without these permissions will not be able to see the Agent connections menu on the left panel in the Control Room → AI section.
Ensure that the user has the correct permissions:
  • View: Users with View agent connections permission can see all registered agent connections. They can also check details like endpoints, capabilities, and connection status.
  • Create: Users with Manage agent connections permission can create or register new agents or connections. For details on how to add an agent connection, see Set up an MCP inbound tool.
  • Edit: Users with Manage agent connections permission can change agent connection information. This includes names, endpoints, credentials, and configuration settings.
  • Enable/Disable: Users with Manage agent connections permission can switch an agent connection on or off.
    • Enable: This makes the agent available for discovery and interaction.
    • Disable: This removes the agent from active use but does not delete it. The settings are still there if you want to enable it again in the future.
  • Delete: Administrators with Manage agent connections permission can remove an agent connection from the interoperability registry. This prevents other agents and workflows from accessing it.
Note: Always coordinate changes, especially edits or deletions, with relevant stakeholders to prevent disrupting dependent workflows.

These controlled actions make sure that communication between agents is secure and consistent. They also help keep everything auditable and in line with enterprise compliance standards. If you are unsure about the permissions you have, contact your Control Room administrator.

View agent connections

To see which agents are connected, what they can do, and who set them up:
  1. Sign in to the Control Room.
  2. Navigate to AI->Agent connections. From the Agent connections page, you can view the list of agent connections and tools.

    Agent view

  3. To view the details of a specific agent connection, hover over the actions menu (three vertical ellipses) located to the right of the agent connection and click the View icon.
  4. The View inbound tool dialog opens where you can see its:
    • Automation
    • Tool name: Used to identify the tool during execution
    • Tool description: Used by AI to determine when and how to use this automation.
  5. Click Close to return to the Agent connections page.

Edit agent connections

Note: Because Agent Interoperability works through a controlled, central layer (registry + discovery service + governance protocols), changing connections might affect other agents’ ability to find or use the modified agent. Be cautious when modifying endpoints or credentials. If an automation is updated, then you must update the agent connection manually.
For users with the correct permissions:
  1. Sign in to the Control Room.
  2. Navigate to AI->Agent connections. From the Agent connections page, you can view the list of agent connections and tools.

    Agent edit

  3. Locate the agent you want to modify. Hover over the actions menu (three vertical ellipses) located to the right of the agent connection and click the Edit icon.
  4. The Edit inbound tool dialog opens where you can edit its:
    • Tool name: Used to identify the tool during execution
    • Tool description: Used by AI to determine when and how to use this automation.
  5. Click Save to return to the Agent connections page. The system will re-validate the connection (depending on your implementation) to ensure that the updated settings are valid.

Enable or disable agent connections

For users with the correct permissions:
  1. Sign in to the Control Room.
  2. Navigate to AI->Agent connections. From the Agent connections page, you can view the list of agent connections and tools.

    Agent disable

  3. To enable or disable an agent connection, locate the agent connection you want to modify and review its Status column.
  4. Hover over the actions menu (three vertical ellipses) located to the right of the agent connection and click the Enable or Disable icon toggle. The toggle display changes based on its status.
  5. Depending on what you are doing, a confirmation message displays asking your if you want to enable (or disable) the agent connection. Click Enable (or Disable ) to continue; or click Cancel to maintain its current status.
  6. Click Save to return to the Agent connections page and review the agent connection's updated status.
    • An enabled agent can be found and used by other agents or workflows.
    • A disabled agent is taken our of active discovery, so other agents or workflows cannot use it.

Delete agent connections

Note: Only users with Manage agent connections permission can perform this action. When you delete the agent, it gets removed from the registry and discovery service. This means other agents cannot find or use it anymore. If there are any workflows or tasks that depend on that agent, they will not be able to find or use it either. Make sure you take care of any dependencies before deleting the agent. If an automation is deleted, then you must delete the agent connection manually.
For users with the correct permissions:
  1. Sign in to the Control Room.
  2. Navigate to AI->Agent connections. From the Agent connections page, you can view the list of agent connections and tools.

    Agent delete

  3. Locate the agent you want to delete. Hover over the actions menu (three vertical ellipses) located to the right of the agent connection and click the Delete icon. You can also delete multiple agent connections by selecting the check box located to the left of the agent connection, and then clicking the Delete icon at the top right of the table .
  4. A confirmation message displays asking your if you want to permanently delete this agent connection. Click Delete to continue; or Cancel to keep the agent connection.
  5. The Agent connections page re-displays without the deleted agent connection.