Add to queue action in Genesys

Add selection to queue.

Settings

  • Enter the Session name for your changes to the repository.
  • Enter the Queue ID of the queue that you want to add.
  • Select how the data will be entered to begin adding user data to the queue.
    • If using a List:
      • Select the data Type.
      • Enter the Value of the data in the list.
    • If using Variable, then select the established variable of the data to be entered in the queue.