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Installing Automation Anywhere remote agent for Citrix on Citrix servers

  • Updated: 12/02/2021
    • Automation 360 v.x
    • Install
    • RPA Workspace

Installing Automation Anywhere remote agent for Citrix on Citrix servers

Install the Automation Anywhere remote agent for Citrix on the Citrix Virtual Apps server where the virtualized applications are installed.

Keep the following considerations in mind when automating a task in the Citrix environment using the Automation Anywhere remote agent for Citrix:
  • If an application hosted on the Citrix environment runs in elevated mode, the Automation Anywhere remote agent for Citrix must also run in elevated mode.
  • If some applications hosted on the Citrix environment run in elevated mode and some on non-elevated mode, you can install two instances of the Automation Anywhere remote agent for Citrix: One instance of the agent will run in elevated mode and the other instance in non-elevated mode.

Procedure

  1. Log in to the Citrix Virtual Apps server.
  2. Download the latest version of the Automation Anywhere remote agent for Citrix installer file to the Citrix Virtual Apps server.
    The Automation Anywhere remote agent for Citrix running on the Citrix server interprets data received from Automation 360 and responds appropriately.
    1. Go to A-People Downloads page (Login required).
    2. Select and download the Automation Anywhere remote agent for Citrix.
  3. Run the Automation Anywhere remote agent for Citrix installer.
    1. Extract the AARemoteAgent.zip file and double-click the AAE_Remote_Agent_1.0.0.exe file.
    2. On the Automation Anywhere Remote Agent Setup screen, click Next.
    3. On the License Agreement screen, accept the license agreement, and click Next.
    4. On the Select Destination Folder screen, click Browse to specify a non-default location for installing the remote agent. Click Next.
      The default location for installation is set to: C:\Program Files (X86)\Automation Anywhere\AARemoteAgent
    5. On the Setup Status screen, track the status of the installation process.
    6. On the Setup Wizard Complete screen, click Finish to complete the setup.
  4. From the Citrix interface, add the Automation Anywhere remote agent for Citrix application to the Citrix Delivery Controller.
    This registers the Automation Anywhere remote agent for Citrix as a Virtual App in the Citrix StoreFront.
  5. Verify that the Automation Anywhere remote agent for Citrix is available from the Citrix StoreFront.
    The Citrix StoreFront name for the Automation Anywhere remote agent for Citrix is AARemoteAgent.
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