Automation Co-Pilot for Business Users on the web interface

The Automation Co-Pilot for Business Users on the web interface is an intuitive portal and dedicated workspace for the Co-Pilot User to create requests, run tasks, and for an Co-Pilot Manager to create manage team roles and deployment.

Automation Co-Pilot for Business Users on the web interface provides an engaging experience with attended and unattended bots. It gives you a one-stop place to view and organize your documents and tasks, perform actions, and hand over the work to bots. In addition, it provides a process-centric approach to deliver automation.

Capabilities

Automation Co-Pilot for Business Users on the web interface helps you in the following ways:

  • Start automation from an easy-to-use process catalog.
  • Automate long-running workflows across multiple users and bots.
  • Handle bot exceptions.
  • Train users and reduce errors with guided automation.
  • Multitask with humans and bots.
  • Monitor and audit attended automation.

Automation Co-Pilot for Business Users on the web helps multiple users to collaborate with bots without disruption and without accessing your personally identifiable information (PII) data and confidential systems.

The following image illustrates the front-office automation capability:

Example of Automation Co-Pilot front-office automation

Components

Automation Co-Pilot for Business Users on the web interface includes the following components:

Bots
The bots automate specific, repetitive, rule-based tasks.
Form
The form enables humans to invoke and interact with the bots through the customizable web interface.
Process
The process connects the bots and the forms together. The process contains the logic for triggering the bots and the forms and coordinating the flow of data between them.
Request
The request is an instance of a process. If the process defines a template of how bots and forms interact, a request is a specific instance of that template.
Task
Tasks are the steps that must be performed within a process. Processes can have two types of tasks:
  • Bot task: A task that is performed by a bot.
  • Human task: A task that is performed by a human; a human task is a form.

Review the following image to gain a better understanding of the relationship between these components.


Describes components relationship to one another.

Architecture

The following images illustrate the architecture of Automation Co-Pilot for Business Users on the web interface:

Automation Co-Pilot external components

Storage parameters for process automation are detailed in the following topic. Cloud storage usage

Automation Co-Pilot in motion

Setting up

The following workflow lists how to use Automation Co-Pilot for Business Users on the web interface to automate and manage your tasks:

  1. Configure processes
  2. Deploy processes