Create a global value

You should have the AAE_Admin role to create a global value, configure the data type, set the default value, and enable the value to be updated by non-admin users

Procedure

  1. Log in as an administrator and navigate to Manage > Global values.
    The All global values page appears with a table of global values.
  2. Click Create global value.
    Illustrates the icon to create a global value.
    The Create global values screen appears.
  3. Enter a descriptive name of up to 50 characters.
    Demonstrates the data for configuring the global value.
    Note:
    • When the global value is initialized, you cannot change the name.
    • Global values cannot be named Java keywords such as String, Boolean, Integer, Public, and Finally.
    • The global value name field is case insensitive. For example, if you have already created a global value with the name globalvalue-001, then you will not be able to create another global value with the name, GLOBALVALUE-001.
    • For the Name field, the characters - and _ are considered as same characters. For example, if you have already created a global value with the name globalvalue-001, then you will not be able to create another global value with the name, globalvalue_001. To create a global value with the name globalvalue_001, delete the existing global value and create a new value with the desired name.
  4. Optional: Enter a description of up to 255 characters.
  5. Select the data type from the drop-down list.
    Data types
    • User group: Select from Role or Team tab.
      • Role: Select the role that the users are assigned to.
      • Team: Select the team that the users belong to.
        Note: When configuring the user group type value, teams must already be created to populate in the menu for selection.
    • Basic data types (String, Number, DateTime, Boolean): Enter the default value.
      Note: When the value is initialized, you cannot change the type.
  6. Specify whether users can overwrite the value:
    • CANNOT be changed: The default value remains constant across all users and bots.
    • CAN be changed: Users can overwrite the default value to use in their bots.
    Note: When you create a global value, if you set its scope to CANNOT be changed, you cannot edit the scope to CAN be changed later. If you want the scope of the global value to be CAN be changed, delete the value and recreate it with the scope set to CAN be changed.
  7. Click Create global value.

Next steps