Automation Workspace v.32 release

Review what's new and changed, and the fixes and limitations in Automation Workspace for the v.32 release.

What's new

Control Room, devices, and Bot Agent
Pre-built templates

We now provides a faster and more efficient process of developing automations through pre-built templates. You can use these templates to build new automations quickly, adhering to best coding practices. These pre-built templates are tailored to specific use cases that streamline the automation creation process and accelerate and scale automation across the organization.

Automation Anywhere templates

Efficiently manage IdP user accounts

When you integrate the Control Room with your Identity Provider (IdP), your IdP user accounts are automatically provisioned in the Control Room. User account management in the Control Room is simplified in such a way that provisioning and updating of the Control Room user accounts, managing of the Control Room roles, and assigning of the Control Room licenses are managed automatically based on the IdP group mapping that is configured in the Control Room.

Note: This feature requires the Enterprise Platform license and is available only on Cloud. Contact your Automation Anywhere account representative for more information about this license.

IdP group mapping | Enable SAML automatic user account provisioning

Updates to ACC homepage widgets
The ACC homepage is now updated to include the following widgets:
  • Automation status - private

    Enables administrators and users who have permission to view private repository access various automation details.

  • Document automations

    Enables users to view all KPIs related to Document Automation.

ACC home page for administrators

Record bot execution

As part of Resiliency settings, the functionality to record automation execution is now available that enables you to review and resolve any errors that might have caused a runtime failure.

Record automation execution

Export Automation data to PDF

You can now export ACC dashboard as a PDF document to gather the statuses of various automations.

Export Automation dashboard

Additional language support for the Secondary email language
The Secondary email language option in the Notification channels now supports the following additional languages:
  • Japanese
  • Portuguese
  • Spanish

Manage notification channels

Note: This feature requires the Enterprise Platform license. Contact your Automation Anywhere account representative for more information about this license.
Transfer ownership of WLM automation
The user who has created an automation or a user who has the required role permissions can transfer the ownership of a WLM automation from Manage > Queues screen.
Note: A user must have the following four permissions to own the WLM Automation:
  • Scheduling rights on the WLM bot
  • Consumer access to the queue
  • Access to the run-as users via role

    Ensure that the run-as users have the consumer access to the queue.

  • Consume access to the device pool

View automation of a queue

Run API tasks in Automation 360

You can run API tasks using the Run now wizard in Automation 360.

Run API Tasks

Note: Running API Tasks in Control Room requires Enterprise Platform license. See Enterprise Platform.
Support for ESXi 7.x and 8.x versions (Service Cloud Case ID: 02096068, 02098971, 02108215, 02110030, 02112682)

You can now install Control Room instances on Microsoft Windows Server 2016 and Microsoft Windows Server 2019 that are installed on VMware VMs that are running on ESXi 7.x or 8.x versions.

Operating system, environment, and platform supported for Control Room

Packages, actions, and Bot editor
Generative AI package

You can use the new Vertex AI: Multimodal Prompt AI (Google Gemini), OpenAI: Run Assistant, and OpenAI: Run Assistant Function actions in the Generative AI package. Vertex AI: Multimodal Prompt AI action is capable of processing information from multiple modalities, including images, videos, and text. OpenAI Assistant actions enables easy integration of Assistants with Automation 360 automations, enhancing productivity and unlocking new possibilities in automation.

Vertex AI: Multimodal Prompt AI action | OpenAI: Run Assistant action | OpenAI: Run Assistant Function action

New option in REST Web Service (Service Cloud case ID: 00746832,00771280, 01803290, 01871977, 01922168, 01922296, 01978860, 02003344)

In the REST Web Service package, you can now use the Accept Cookies option to automatically capture session cookies from server responses and include it in subsequent REST calls.

REST Web Service package

Certification of SAP GUI 800 (Service Cloud Case ID: 02098553)

The SAP GUI 800 with patch 4 for Windows is now certified to automate SAP-related tasks.

Hide automation progress window (Service Cloud Case ID: 00516630, 00576840, 00612585, 00764407, 00859343, 01774749, 01973826)

After updating to this release, the Hide bot run window is enabled by default and the automation execution progress window is hidden from view. However, you can choose to disable this feature in order to view the progress window. For information on how to disable this feature, see Hide the Automation Runtime Window Enabled with new Run Now/Schedule Wizard (A-People login required).

Run a bot | Schedule a bot

APIs and integrations
Connector Builder

Integrate any SaaS app or service effortlessly with our Connector Builder tool, enabling you to create custom connectors in minutes without Java dependencies. Run API Tasks directly from the Control Room for quick and efficient testing and execution, freeing developers from constructing comprehensive process workflows.

Note: Connector Builder is only available for Cloud customers on AWS. This feature requires an additional license. Contact your Automation Anywhere account representative for more information.

Connector Builder

API Task real-time endpoint

You can now invoke API Tasks instantly with a real-time endpoint. Generate Task execution URL and Token to execute API Tasks.

API Task real-time endpoint

API for PROD labelling

You can now label an automation for production. The new endpoint POST /v2/repository/files/version/assignLabel is now part of the Repository Management API.

Repository Management API

What's changed

Control Room, devices, and Bot Agent

Support for multiple active user sessions

You now have the option to open a maximum of 5 (five) concurrent active sessions from a Control Room. If you already have five concurrent active sessions open and want to log in to a sixth session, the first inactive session is automatically disconnected.

Multiple active user sessions

Automatically delete unknown devices (Service Cloud Case ID: 01765115)

The Automatically release any automations in unknown state is enabled by default and the unknown automations are automatically moved to Historical activity by default.

Configure temporary devices

Add queue running times

When you edit a workload management (WLM) automation (in use queue), you can now use the Add running time option to add multiple automation execution times.

Edit workload management automations

Recommendations license consumption

As a license administrator, you can view detailed information about recommendations that are available for Co-Pilot for Automators. You can view details about purchased licenses, consumed licenses, and available licenses on the License details page.

Cloud administration licenses

Improved performance in folder operations in the public workspace

Performance is enhanced for folder operations in the public workspace. Expanding folders or sub-folders is now faster, even when you have many files and sub-folders within them.

Fixes

You will no longer see duplicate audit entries for the Run bot deployed event type when you run bots.

Previously, such duplicate audit entries were logged when you ran bots.

Service Cloud Case ID: 02097082, 02107966

Domain names are no longer case-sensitive, and you can manage role mappings between the Active Directory and Control Room.

Previously, the domain names configured in the Active Directory server had mixed cases (Upper/lower cases). As a result, domain names could not be found, and due to this issue, synchronization (sync) of role mappings between the Active Directory and Control Room was not working.

Service Cloud Case ID: 01992320

When you log in to the Control Room, you no longer experience performance issues while performing operations such as navigating from one page to another, loading pages, saving the changes, and Check in or Check out.

Previously, when a Control Room administrator added an email address with a trailing comma to subscribe to email notifications, the alert notification job update process failed because the trailing comma initiated a loop and published the same alerts. This loop caused a significant increase in database load, which elevated CPU usage, active connections, and other resource utilization on the database server.

A Request ID is now generated for a successful callback request in the audit logs.

Previously, the Request ID response was not always generated.

Service Cloud Case ID: 02098704

You can now save the SIEM integration configuration after you delete request body attributes from the Control Room, and an error is not displayed.

Previously, the configuration sometimes could not be saved after request body attributes were deleted.

Service Cloud Case ID: 02005053

When adjusting the screen resolution of a device, users can now access the audit entry for the Update device resolution settings event on the Audit Logs page.

Previously, the event entries were missing from the user interface for this event type, despite a positive result count.

Service Cloud Case ID: 02007028

Fix for an issue where the drop-down menu was grayed out when you edit a selected variable.

Service Cloud Case ID: 02120450, 02125663, 02125715, 02125730, 02126149, 02125682, 02126260, 02125734, 02126599, 02126230, 02127111, 02126863, 02127452, 02125289, 02127807, 02127848, 02126068, 02128239, 02127016, 02129361, 02129349, 02129271, 02129290, 02129604

Fixed some security vulnerability issues. For more information, use the release download link and view the Security & Compliance reports at A-People Downloads page (Login required).

Service Cloud Case ID: 01955093

If you are using multi-factor authentication (MFA) to authenticate your account, you can now use the Enter key after entering the code on the login page.

Previously, a user had to click the Confirm option to authenticate their account.

Service Cloud Case ID: 01989034

You can now create, check-in, checkout, or export a bot with the same name as the parent folder even when that bot contains the Capture action from Recorder package.

Service Cloud Case ID: 02086676

In the Audit log screen, the Status for some of the events is no longer displayed as both Successful and Unsuccessful.

Service Cloud Case ID: 01996523

On a multi-user system, the Automation.bot.BrowserAgent.exe process now executes faster when you deploy your bot from the Google Chrome or Microsoft Edge browser.

When you check out bots with a large number of dependencies or metadata, the process no longer times out and completes successfully.

Service Cloud Case ID: 01994310, 01992456, 01975543, 02050574

When you use the Manage bots > Promote option to move a bot from one Control Room instance to another, the activity is no longer displayed in the Historical activity page and an automated email is not sent.

Service Cloud Case ID: 01982943

When you use the Export filtered items option to export a larger number (more than 30,000) of work items, duplicate entries are no longer added and only the correct number of records as per the applied filter are captured in the .csv file.

Service Cloud Case ID: 02087833, 02091925, 02110291

Workitems are now added successfully when you upload the .csv files that conform to the RFC 4180 standard and have values that contain double quotes in the middle or at the end. However, ensure that none of these values have the double quotes at the beginning.

Service Cloud Case ID: 01963694

Note: This fix is not available as part of the standard installation. Contact your Automation Anywhere Customer Support for assistance on enabling this feature.
After you update to this release, the Service Account credentials are masked correctly.

Service Cloud Case ID: 02005468

On the Scheduled activity page, the results are now displayed correctly when you use Automation priority column to filter the activities.

Service Cloud Case ID: 02004825, 02081823

When code analysis is enabled and a policy including variable name pattern API Task rule is applied to a folder, the default variables generated during the creation of new API Tasks now adhere to this rule.

Previously, the default variables created in new API Tasks failed to comply with this rule.

An unattended Bot Runner user with a default device can now use the Run as self option to deploy the bot without any issues as the Device pool is now optional. Earlier, user was unable to deploy the bot if the Device pool option was not selected.

Service Cloud Case ID: 02126192

Conversion output used in a bot no longer causes runtime errors and the bot execution completes successfully whether the inline typecast conversion values are in upper or lower case (such as $SampleNumber.number:toString$).

Service Cloud Case ID: 02127968, 02128187, 02127022

You can now select and edit a variable or credential from the Simulate keystroke > Select a credential drop-down menu. Previously, for some lockers, users were unable to select or edit these values.

Service Cloud Case ID: 02120450, 02125663, 02125715, 02125730, 02126149, 02125682, 02126260, 02125734, 02126599, 02126230, 02127111, 02126863, 02127452, 02125289, 02127807, 2127848, 2126068, 02128239, 02127016, 02129361, 02129349, 02129271, 02129290, 02129604 , 02130086

You can now rerun bots from the Activity > Historical activity page. Previously, a user could not run bots from this page when the activity run now feature was enabled.

Service Cloud Case ID: 02125969, 02125049, 02125871, 02126187, 02125726, 02129441, 02127257

After updating to this release, the bots no longer appear in the queued state on the In-progress page. In previous releases, there might have been some intermittent cases where the bots would remain in the queued state. Ensure that you fix these bots manually before or after updating Automation 360 to v.32.

Service Cloud Case ID: 02109884, 02129759

Limitations

When you try to install Control Room in Google Cloud Platform 2022 Server, Bad Gateway error message is displayed.
When the associated Run as user for the WLM automation is deleted from Automation 360, the workitem is still displayed in the Active state
Automations created through WLM queue are not recorded in Automation 360, irrespective of the option you have selected in Bot execution recording > Store bot execution recording.
When deploying or scheduling an automation on a device, the Bot execution recording might fail intermittently under various conditions such as:
  • When the corresponding device is locked or disconnected.
  • If the Remote Desktop Protocol (RDP) window is minimized.
If the functionality to record automation execution is available and the automation recording fails due to any of the reasons such as the recording option was not selected, recording option was selected only for failures but the execution completed , was unable to record due to system issues or failed to upload the recording, a generic error message is displayed.

Service Cloud Case ID: 02130216

While transferring the ownership of a WLM automation, all the available users are displayed instead of only the list of users who have the required permissions to own that WLM automation.
If the Assistant window is open and shows a violation of the code analysis policy, and you delete one or more actions causing this violation, an error occurs, and the action cannot be deleted.

Workaround: Close the Assistant window and delete the actions from the automation that violate any code analysis policy.