Export queues for flexible usage that ensures efficient processing of WLM automations. With export queues feature, you can reuse queues across environments such as Dev, QA, and production.

Prerequisites

  • You must have the AAE_Queue_Admin role to export queues.
  • Ensure that the target Control Room user has create users, create roles, and install license permissions.
  • The source and target Control Room instances must be running the same version.
  • The source and target Control Room instances must be of same setup type: SSO with SSO, AD with AD, and non-AD with non-AD.
  • To receive an email notification on successful export of a queue, ensure that the following notification is selected in Administration > Settings > Email: A BLM package is exported or imported, to the user who performed BLM export or import.

    For more information see Edit email notifications.

When exporting a queue, consider the following factors:

  • You can export only the queues that are in the Not in use state. The queues in the New or Draft state cannot be exported.
  • Before you export a queue, you must pause all the running WLM automations or queues.
To export a queue, perform the following steps:

Procedure

  1. Navigate to Manage > Queues.
  2. Select the required queue and click Export queues.
  3. In the Export queues page, select a queue that you want to export, click the right arrow (→), and then click Next.
    You can select the Include work items option to export work items along with the queues. By default, the Include work items option is not selected.
    Export queue
    Note: When you export a queue along with a large number of work items, the export or import process might take time up to 30 minutes.
  4. In the General section on the left pane, perform the following steps:
    1. Required: Specify an Export namefor the queue that you want to export.
    2. Optional: Specify a password for the exported queue.
      If you specify a password, confirm the password in the Confirm password field.
  5. Click Export queues.
    The selected queue is exported and available in the Activity > Historical page. The exported queue is in the following file format: Queue Export:Export.Queues.20220715_162251.<<username>>
    Exported queue
    Note: If Automation 360 is email-enabled and the A BLM package is exported or imported, to the user who performed BLM export or import. notification in Settings > Email is selected, an email notification is sent to your registered email ID. The email body contains a link to the Activity > Historical page to download the exported queue.
  6. Select the queue and click Download exported zip file.
    Download exported queue
    The exported queue zip file is downloaded to your local system, with details such as Queue general settings, Queue work item template, and Work items (if included during export).
    Note: Data such as queue owners, consumers, and participants is not exported.