Release date: 15 September 2025

Review the top features in this release and view other new features and exciting enhancements for Automation 360 v.38 release.

  • Build 40095: Automation 360 (Cloud)
  • Build 40054: Automation 360 (On-Premises) and IQ Bot (On-Premises)
  • Build 40011: Automation 360 (Cloud-Sandbox)

We have released the updated Cloud Build 40095 (previously Build 40084). For information about the updates, see Release updates.

Highlights of this release

Here are the top features in the v.38 release:

Autonomous AI Agents
Autonomous AI Agents represent a shift in enterprise automation, advancing beyond rule-based, task-specific bots to intelligent, goal-driven systems that can plan, reason, and dynamically orchestrate workflows. Autonomous AI Agents use our industry-first Process Reasoning Engine (PRE).
  • Real-time adaptation: Adjust intelligently to changing contexts using structured prompts and contextual variables.
  • Tool calling at scale: Reuse existing customer automations, including bots, APIs, and other AI Agents, along with tools from third-party applications and enterprise systems.
  • Human-in-the-loop controls: Add checkpoints for approvals, escalations, and exception handling across complex processes.
  • Enterprise-grade governance: Equip developers with detailed execution logs, testing tools, and override controls for reliable deployment.

Delivered with enterprise governance and comprehensive audit trails out-of-the-box, these AI Agents uniquely combine AI autonomy with enterprise compliance.

Generative AI models from Automation Anywhere: Enterprise AI adoption is typically a time-consuming process due to lengthy security reviews that often slow down or even block generative AI deployments. In this version, we are providing pre-approved, hosted generative AI models directly within your Control Room for faster generative AI deployments.
  • Instant adoption: Use trusted models on day one with no additional integrations required.
  • Enterprise-grade compliance: All models undergo rigorous internal security and governance reviews.
  • Secure run-time: Models run within Automation Anywhere-managed Cloud environments.
  • Seamless integration: Apply models immediately to AI Skills and AI Agent reasoning steps.

Example: In healthcare, organizations can now build AI Agents for prior authorization approvals using these pre-approved models, thereby shortening compliance cycles and accelerating deployment timelines.

Note: These generative AI models are available only to public cloud (AWS) customers.

AI Agent
Agentic orchestration
AI Agents in Process Composer: AI Agents are now fully embedded into the Process Composer, enabling organizations to visually orchestrate agents, bots, APIs, and document workflows within a single, intelligent process environment.
  • Multi-agent orchestration: Design workflows where multiple AI Agents, bots, and APIs collaborate seamlessly to drive mission-critical operations.
  • Contextual next-step suggestions: PRE-powered recommendations guide builders with intelligent next actions, reducing design complexity and build time.

    Suggest next actions

  • Drag-and-drop simplicity: AI Agents are now first-class components within Process Composer, orchestrated just like bots and APIs.

    Add AI Agent to a process automation

Example: In insurance, claims processing can be accelerated by orchestrating agents for eligibility verification, policy validation, and payment approvals into one governed workflow, thus reducing claim cycle times by up to 50%.


AI Agent in Process composer
Developer productivity and experience: Scaling agentic process automation or APA solutions often slows down due to manual setup, testing hurdles, and integration constraints. Our new features streamline development, boost accuracy, and expand automation coverage.
  • Co-Pilot for Automators in Process Composer: Build workflows up to three times faster using natural language prompts powered by PRE, with best practices (naming conventions, variable setup, exception handling) applied automatically. See Build automation via prompt.
  • End-to-end queue testing in editor: Validate complete workload automations directly in the build environment, simulating live queues and ensuring business logic works as intended.

These enhancements bring enterprise-grade productivity to both Professional Developers and Citizen Developers by enabling teams to deliver faster, safer, and more precise automations that scale to mission-critical use cases.

Enterprise resiliency
Enterprises require automation that is reliable, resilient, and capable of extending into complex, legacy, and virtualized systems. Resiliency-focused innovations are enhanced to ensure agentic process automations remain robust, interruption-proof, and enterprise-ready.
  • Interrupt handler
    • Detects unexpected pop-ups or re-authentication prompts (for example, session timeouts and confirmation dialogs) in real-time.
    • Automatically executes configured resolutions, such as clicking OK or re-login sequences.
    • Resumes workflows seamlessly without manual intervention.

    See Interrupt handler package.

  • Expanded Citrix automation coverage
    • Object-based automation now works with Citrix apps even when window titles are inconsistent or dynamic.
    • Reduces dependency on fragile image-based or keystroke automations, delivering greater stability for legacy system use cases.

    See Citrix XenApp support.

Release updates

Date Update
12 October 2025 Build 40095 (Cloud) includes a fix for an issue where automations using the Copy action in the File package failed with the error "Unable to overwrite the file(s) to because the file is being used by another process" (Service Cloud Case ID: 02276567, 02277531, 02277611, 02277608, 02277813).
8 October 2025 Build 40084 (Cloud) release
29 September 2025 Build 40054 (On-Premises) release
15 September 2025 Build 40011 (Cloud-Sandbox) release
Note: For documentation on previous builds of this release, see the PDFs available on this page: Automation 360 Release Notes (build versions).

What's new and changed in each product

Navigate to the following pages for details on all the updates (what's new, changed, fixed, and limitations) in each product: