Configure General settings

Configure the default device setting for temporary or non-persistent devices so that users of such devices users do not have to log in to the Control Room to mark their device as a temporary device.

Procedure

  1. Navigate to Administration > Settings > Devices.
  2. Click Edit in the General tab.
  3. To automatically set a logged-in user's device as the default device, verify that the Enabled option is selected.
    The option is selected by default. You can change it to Disabled if you do not want to set a logged-in user's device as the default device.
  4. In the Allow devices (single user) to be switched to another Control Room without reinstalling Bot Agent, select one of the following options:
    • Disabled: Is the default setting.
    • Enabled: Select this option to allow users to switch the Control Room without reinstalling Bot Agent. You can further select one of the following options for switching the Control Room:
      • Allow fast switching: Select this check box to enable fast switching between Control Room.
      • Can switch to pre-approved Control Rooms only: Is the default setting to switch .
        Note: Ensure that the pre-approved Control Room URL is available in the autoregistration.properties file, or the switching of Control Room will fail.
        Here is a sample autoregistration.properties file:
        url=http://10.888.888.888
url1=https://controlroom.dev.production.com
token=ZNbCbG4070AlcEt9Zn1iAyeCfPCEYhVo0JITp2Qgap4bXAOxQ9j3eA073nnLB68JQyMVfqcRDgBHKqbljxqkmnOqJnNLqO4uIp9vRomWJjZfacuGRQqms7VI0JHuBlpKZRR8UFFAGoL2-jSIA
token1=oPtUL6W2mtyXhYP2E61BxyujM_73PLipJUNKOt0Jy9pJASICQ9LgW-e0OSLBpJuiGTwLx0q8GeYB_nkPuleWPcxlhzcIE5p84c6nA8CtxzPaRg-KBtwt-C7HAduM2INprlgxiFBRPEAW6A
device_type=SINGLE_USER
concurrent_sessions=1
lifespan=PERSISTENT
delay_registration_until_login=false
      • Can switch to any Control Room: Select this option to allow users to switch to any Control Room.
  5. Click Save changes.