Manage notification channels

As a Control Room administrator, you can manage notification channels through which you want to notify all the Control Room users.

Prerequisites

Login to Control Room as an administrator.
For On-Premises users, navigate to Administration > Settings > Email and enter an email address in the From this email address field to manage emails. For more information, see Edit email notifications.
Note: This setting does not apply to Cloud users. The region-specific email addresses deliver the notifications in their respective clouds.

After you enable the required event categories, enable the required notification channel through which Control Room events are notified to the opted-in users. This feature helps you to notify users through email about events such as a planned maintenance activity. It is useful when you have a dedicated support team for managing the RPA operations.

Note: The email channel is disabled by default.

Procedure

Navigate to Administration > Settings > Notification settings.
Click Edit to enable or disable the required notification channel.
Enable the required notification channel. For more information about notification channels, see Notification channels.

Note: Notification channels enabled by an administrator are applicable to all the Control Room users.
Specify the email address or email distribution list to whom you want to send the email report.
Note:
- You can specify multiple email addresses and email distribution lists separated by comma.
- You can send an email notification to a specific email distribution list.
- You cannot send email notifications to public domain addresses such as gmail.com, yahoo.co.in, and so on.
Click Save changes.

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