Switch device registration between Control Room instances
Configure the device settings in the Control Room to enable single-user devices to easily switch between different instances of the Control Room to run bots in multiple environments. This option enables you to register the Bot agent on multiple Control Room instances without uninstalling the Bot agent.
Ensure that you are logged in to the Control Room as the administrator.
- You must have the View and Manage ALL device permission to enable the switching option.
- You must enable the switching option on both Control Room instances.
- You can switch between Control Room instances only if the
instances are on the same build.
For example, if one Control Room instance is on Build 9664 and another instance is on Build 8815, you cannot switch user device between the two Control Room instances. Both instances should be either on Build 9664 or Build 8815.
- Navigate to .
- Edit the General settings.
To configure a single-user device to switch to different instances of the Control Room, select
When this setting is disabled, a user will have to first uninstall and reinstall the Bot agent to switch device registration to different Control Room instances.
- Save the settings.
To verify that users can switch between instances, log in as a Bot Creator user to a Control Room configured in a
The Connect device option should be available when you click the device icon in the Control Room panel.