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View work items

  • Updated: 1/20/2021
    • Automation 360 v.x
    • Manage
    • RPA Workspace

View work items

View work items with a status of Completed, Unsuccessful, On hold, Active, or Data Error in the View work item page.

Prerequisites

This task is performed by the Control Room administrator. You must have the necessary rights and permissions to complete this task. Ensure you are logged in to the Control Room as the administrator.

From the Workload > Queues page, you can perform the following actions on either one queue or multiple queues, including:
  • Delete: This will delete the work item permanently.
  • Mark complete: This will mark the work item as complete.
  • Re-process:This will mark the work item in New state.
  • On hold: This will mark the work item as On hold.
Note: The Start time and End time are shown when the work item is being processed.
Select a queue to View, Edit, or Delete a queue.

Procedure

  1. Navigate to Manage > Queues.
  2. Hover over the Actions icon for the queue.
  3. Click View.

Next steps

Edit work items

Delete work items

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