Release date: 15 September 2025

Review what's new and changed in the Community Edition of the Automation 360 v.38 (Build 40011) release.

Note: When a Bot Agent update is required, the Bot Agent is automatically updated to the compatible version.

For more information on updating to this release, see these resources:

macOS support

What's new
Support for device registration on Cloud using Safari

Starting from this release, you can register your default macOS device using the Safari browser for Cloud deployment.

Install Bot Agent and register macOS device

Automator AI

What's new
Support for Co-Pilot for Automators

More users can discover how quick and simple building automation can be, through the power of prompting.

Automation Workspace

What's new
Packages certified for Microsoft Office (LTSC Professional Plus) 2024 (Service Cloud Case ID: 02200452)
Starting from this release, you can use the Microsoft Office LTSC Professional Plus 2024 version of Microsoft Office within the actions available in the following packages to build automations:
  • Database
  • Email
  • Excel advanced

Packages certified for Microsoft Office
Enhanced security for automation deployments through virtual desktop (Service Cloud Case ID: 02152805)

Citizen Developers and Professional Developers can now deploy automations directly to a Virtual Desktop environment from the Bot editor or repository. This enhancement introduces an additional security layer by allowing private automations to run within a virtual desktop session. Virtual Desktop environments maintain a distinct security context—similar to the main desktop—enabling more fine-grained access control, especially when interacting with Office applications or sensitive resources.

Using virtual desktop (PiP) for developers
Automations API - Activate and Deactivate API endpoints

Documentation is now available for the Activate and Deactivate API endpoints for schedule automations in Swagger and the documentation portal.

Automations API
BotInsight API - Get Bot Run Data endpoint

The startDate and endDate fields in the botRunDataList response of the Get Bot Run Data API (/v2/data/api/getbotrundata) now include millisecond-level precision, aligning with the ISO 8601 standard for date-time representation.

New format:

  • "startDate": "2025-09-04T08:58:27.052856200Z"
  • This updated format includes a more granular level of detail, down to the nanosecond, ensuring more accurate logging of bot run times.

Old format:

  • "startDate": "2022-10-27T06:36:36Z"
  • This format only shows the date, hours, minutes, and seconds.

Data from bot runs executed before this release will continue to display the older timestamp format. No changes are required to existing API integrations, as the new format is backward-compatible with most standard date-time parsers.

BotInsight API

Automation Co-Pilot for Business Users

What's new

Document extraction now built into Process Composer

You can now seamlessly add Document Extraction directly into your process automation flows using Process Composer:
  • Design smarter, faster: Add document tasks right where you need them.
  • Stay flexible: Edit and update your extraction logic as your process evolves.
  • Save time: Eliminate complex integrations and get straight to automating.

Extraction can be done using Task bots (via Bot Runners) or Automation Anywhere Cloud Extraction Service. You can use Document Extraction as a native task in Document Automation generated processes to process data from invoices, forms, or unstructured documents (on any environment).

The following image shows how to access the new Document Extraction task:

New Document Extraction Task

Add Document Extraction Task to a process automation

Support for Calculate Element for forms

We have added support for the Calculate element for process forms. With this update, forms can now contain calculated values that can be displayed dynamically across all Automation Co-Pilot versions that use process forms.
  • Dynamic Formula Rendering: Forms used in Start, Form, or Approval steps within a process now fully support the Calculate element. This means formulas are automatically calculated and their results are shown directly in the form.
  • Field Type Support:
    • Number Fields: Numerical values are calculated and displayed based on the set formula.
    • Date Fields: Dates calculated using supported functions are now displayed.
  • Real-Time Calculation Display: When a request is created from a process that includes a Calculate field, the form will dynamically show computed values based on the formula logic set in Form Composer.

New Calculate element

Using the Calculate element

Enhanced resiliency feature for process-based bot deployments

We have added Resiliency settings to the Process Deployment configuration. This makes automations triggered by Automation Co-Pilot more reliable and able to handle problems better. This update enables Administrators control how bots deal with unexpected pop-ups.

Navigate to Process Setup → Edit Process → Deployment Tab to find the new Resiliency settings section.

The Pop-up handling Ignore unexpected pop-up check box is selected by default for all Task Bots in a process. When this option is selected, the task automation will ignore any unexpected pop-ups during the automation execution.

Resiliency settings - Pop-up handling

Configure deployment settings for process or bot task

Support for virtual desktop in Co-Pilot PiP mode

In addition to the current Virtual window mode, you can now run your attended automations using Co-Pilot in Virtual desktop mode with (picture-in-picture) PiP. This update offers more flexibility and security when working with Microsoft Office and other desktop applications during bot execution. You can have better control over how and where your automations run on the screen:

New Virtual desktop PIP mode

Note: PiP mode (including virtual desktop) is only available to users with a Co-Pilot license.
You can set up this option while the program is running using the Run-time options drop-down menu from:
  • Automation Co-Pilot Desktop Assistant
  • Automation Co-Pilot embedded

PIP drop-down options

How virtual desktop differs from virtual window

Feature Virtual window (PiP) Virtual desktop (PiP)
Session type Child session on same desktop Isolated new desktop session
Security context Inherits parent desktop security Independent desktop security context
Office integration May inherit DRM/permissions limitations Greater flexibility for saving, editing, exporting
Use case Basic interactions Advanced Office or secured desktop automation

Using virtual desktop for picture in picture

Support for new duration attribute value type in Process Composer

Create variables that display a duration using days, hours, minutes, and seconds. You can now easily work with time-based variables, giving you more control and accuracy when handling durations in automated processes. With built-in validation, you can set minimum, maximum, and step values to ensure duration inputs are within the expected range.

Saved task view preferences for Assigned and Requested pages

Automation Co-Pilot for Business Users can quickly find the tasks that matter most to them. With this update, your Assigned Tasks and Requested Tasks tab preferences will now be saved automatically for each user.
  • Assigned Tasks tab: If you select My open tasks, Automation Co-Pilot will remember your selection and automatically display only your open tasks the next time you log in.
  • Requested Tasks tab: If you select Requested by me, Automation Co-Pilot will remember your choice and show only the tasks you have requested by default.
With this enhancement:
  • There are fewer clicks and more focus. You can go straight to the tasks that matter to you without having to reapply filters every time.
  • You get a personalized experience because Automation Co-Pilot remembers your favorite view, making things more efficient.
  • No retraining is needed since both new and existing users can instantly see the most important tasks without having to search or filter manually.

Service Cloud case ID: 02094999

Deep linking for Co-Pilot pages and tasks

We have added deep linking to Co-Pilot. This enables you open specific processes, requests, or tasks directly from a shared URL without extra clicks. Before, clicking a link (for example, from Microsoft Teams, Slack, or email) took you to the Co-Pilot home page, and you had to find your task yourself. Now, deep links take you right to what you need.

  • Direct process access: Open a specific process form using a URL with its Process ID. You can also have form fields pre-filled from URL parameters.
  • Request and task targeting: Link directly to a pending task in a specific request, the latest task in a process, or a completed task for review.
  • Error handling:
    • If a link points to a nonexistent process: You will see a clear error message with a button to return to the Automation List.

      Error message with link

    • If a link points to a nonexistent request or task: You will see a clear error message with a button to return to the Task List.
    • If a link points to an unauthorized process or task: You will be redirected to the Automation or Task List.
  • Teams and collaboration tool integration: Links from Microsoft Teams, Slack, or email now open directly in the right Co-Pilot page, keeping context and saving time.

Embed automations in your application using Automation Co-Pilot

Case view enhancements for agentic process automations

We are introducing new features in case view that bring more clarity and flexibility when working with AI Agents and processes.

  • AI Agents now support a new task type called Human in the loop: This step allows an AI Agent to pause execution and ask for human input before continuing. This ensures that humans stay in control at key decision points, making AI Agents safer, more transparent, and collaborative.

    Human in the loop task

    Task visibility:
    • Completed Human in the loop steps are displayed like Form tasks.
    • Planner tasks remain hidden by default (admins/creators can unhide them if needed).

    AI Agent

  • For all Requests and Recycle Bin pages, we have improved how processes and AI Agents are managed:
    • A new Type column has been added that clearly shows whether an item is a Process or an AI Agent. It supports filtering and sorting for quick access.
    • The Process column has been renamed to Name for consistency.

    New Type column added
What's changed

Improved accessibility in Automation Co-Pilot for embedded applications

To align with modern accessibility standards and enhance usability, we have increased the visual spacing between bots and their associated actions in the Automations list when using Automation Co-Pilot within embedded applications. This update makes it easier to navigate and interact with automations, providing a more comfortable and accessible experience for all users.

Business attributes now available to all customers

We have made it easier for you to take advantage of Business Attributes in Automation Co-Pilot for web. This feature no longer requires an Enterprise Platform license—so now, it is available to all our customers. Whether you are using:

  • On-Premises

  • Cloud

  • Community Edition

You can now start using Business Attributes right away to streamline your automations and improve data consistency across processes. Enjoy broader access and greater flexibility, with no extra setup required.

See Understanding business attributes in Automation Co-Pilot

Step completion time visible in Process View

We have added back the completion date and time for each step (after it is marked complete) in the Process Step View. This feature was designed to keep the user interface simple and easy to read, without adding clutter. It helps teams see how long each process step takes, providing valuable transparency and traceability. This offers:
  • Enhanced auditability: Easily track when each step was completed.
  • Improved resource allocation: Find bottlenecks and make your workflow based on real completion times.
  • Better team insights: Give your team more visibility into execution timelines.

To adjust the view of the completion date and time in the Process Step View, drag the sliding scroll bar left and right:

Sliding scroll bar for completion date and time

Document Automation

What's new
Support for new languages in Automation Anywhere user-defined provider

You can now process documents in the following languages for the User-defined document type when using the Automation Anywhere (user-defined) provider and ABBY OCR or Google Vision OCR provider:

  • Czech
  • Danish
  • Finnish
  • Norwegian
  • Slovak
  • Swedish

Languages supported in Document Automation