Add triggers that can automatically run the selected automation whenever a specific event occurs. For example, clicking a specific button or using a combination of keystrokes.

Triggers integrate predefined events into your workflow and reduce the number of repetitive tasks that users must perform. Attended automation in Automation 360 enables you to create unique triggers for various applications. You can then use these triggers to start an automation.

Note:
  • Triggers are not supported for private workspace.
  • Event triggers support auto-login using external key vaults. For attended, unattended, or bot developers, device credentials are set through external vaults such as (CyberArk, HashiCorp, or AWS) in the Control Room. These credentials are retrieved during a bot run.

Use one of the following types of triggers to start a bot:

Email
Starts an automation when a new email message is received in the specified email service such as Microsoft Outlook, Email server, or EWS server.
File and Folder
Starts an automation when a predefined file or folder event occurs. You can set one of the following options as the trigger:
  • When a new file or folder is created.
  • When an existing file or folder is deleted.
  • When a file or folder is renamed.
  • When a file or folder is modified.
Hot key
Starts an automation when a predefined combination of keystrokes is performed on the keyboard. You can set a combination of the following keys as the trigger:
  • Control keys such as Ctrl, Alt, Windows logo key, and Esc.
  • Keys with regular alphabetical (English) characters.
Interface
Starts an automation when a predefined event occurs on the selected user interface element. Some examples of the predefined events are:
  • User clicks a button.
  • User opens or closes an application.
  • User selects or clears a checkbox.
Note: When capturing an interface trigger in a SAP application, ensure that both the Recorder and Interface trigger packages are from Build 5933 or from a prior release.
Microsoft 365 Outlook

Starts an automation when a new email message is received in Microsoft Outlook.

Process
Starts an automation when a predefined event occurs on the selected Microsoft Windows process. Some examples of the predefined events are:
  • User starts a process.
  • User stops or closes a process.
Service
Starts an automation when a predefined event occurs on the selected service in Microsoft Windows. Some examples of the predefined events are:
  • Service starts or stops.
  • User pauses the service.
  • User resumes the service that was paused.
ServiceNow (New record | Updated record)
Starts an automation when a new record is added or an existing record is updated in a table in the ServiceNow instance.
Window
Starts an automation when a predefined event occurs on the selected application window. An example for a predefined event is when a user opens or closes an application.