Create workload queues

A queue is one of the main building blocks of Workload Management. A queue holds data known as Work Items for further processing. The system distributes these Work Items to individual unattended Bot Runners in a device pool for processing.

For workload automation create and attach a work item template to a bot, create device pools, add Bot Runners to the pool, create queues, add queue owners, participants, or consumers, define the work item structure, insert work items, and finally run the automation with the queue.

Note: In a multi-user environment, if there are two queues A and B, and multiple work items are in queue A, the device will process work items in queue A first, and then move to queue B. To process both the queues in parallel in a multi-user environment, you must perform one of the following actions:

Add another device to the existing device pool.
Create another device pool on the same device.

See the following table for details of the tasks you can perform as a queue owner, participant, or consumer.


Owners	Participants	Consumers
Can perform View the queue Edit the queue Add other owners, participants, or consumers to the queue Add work items to the queue	Can perform View the queue Add work items to the queue	Can perform View the queue Run bot with queue
Cannot perform: Run bot with queue	Cannot perform: Run bot with queue	Cannot perform: Add work items to the queue

Queue owners and participants: Note that queue owners can edit a queue (change the queue name, description, add or remove owners, participants, or consumers), but participants cannot edit the queue.

You can create a workload queue in one of the following modes:

Express mode
Standard mode

Express mode

To create queues in express mode with default parameters for workload automation in the Control Room. For more information, see Create express queues using default workload parameters.

Standard mode

The following diagram describes the flow in which you can create a workload queue in standard mode.
workload-queue-flowchart

To create a workload queue in standard mode,

Create queues
Create queues that hold specific sets of data your bot is expecting for automation. To create queues, an Control Room administrator assigns the AAE_Queue Admin role with View and manage my queues, Create queues, Administer all queues, and View my in progress activity permissions.
Add queue owners
Add queue owners who can create, edit, and view queues.
Add participants to queue
Add queue participants from different roles defined in the Control Room. This is an optional step.
Add consumers of queues
Add queue consumers from different roles defined in the Control Room. This is an optional step.
Define Work Item structure
Define the Work Item structure for processing in a queue. This enables you to manually upload the Work Items from the system in the absence of ready data in a file.
Insert Work Items
Add Work Items from an Excel or CSV file to the queue after you define the structure.

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