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Edit queues

  • Updated: 2022/06/03
    • Automation 360 v.x
    • Manage
    • RPA Workspace

Edit queues

Edit a queue using two methods - from the Queues list, or from the View queue page.


Ensure that you are logged in to the Control Room as the administrator.

Permissions required:
  1. AAE_Queue Admin role.
  2. Queue Owner rights to edit queues that you created.
  3. Queue Participant rights to edit queues that are created by other queue owners.

You are allowed to edit a work item only if it is in New, Data error, On hold, Ready to run, or Failed state.

Edit a queue from the View queue page or from the Queues list.


  1. Navigate to Manage > Queues.
  2. Hover over the Actions icon for the queue.
  3. Click the Edit icon ().
  4. Click one of the following to launch the Edit Queue page.
    • edit this queue link.
    • Edit button.
  5. Edit the queue details, such as queue name (applicable only if in draft), description, work items, threshold and time values, owners, participants, and consumers.
    Note: The Work Item structure cannot be edited after it is defined.
    Note: The queue name must be unique and not be shared by another queue.
  6. Upload a file for the work item that will be used for processing in this queue.
    The Work Items tab is shown by default.
    Tip: You can search for a work item quickly based either on Status or Status details using the search option.
  7. Click Browse.
  8. Select the file to upload.
    Note: You can upload only an Excel or CSV file.
  9. Click Save changes.
  10. Edit the name and save the changes made to the queue.
    An edit successful message appears.
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