Adhere to Domain Name System (DNS) guidelines when you configure domain and subdomain Control Room URLs for On-Premises and Cloud deployments.

Guidelines for On-Premises Control Room deployments

By following these DNS guidelines, you can successfully register your Bot Agent with the On-Premises Control Room. According to RFC 952, RFC 1035, and RFC 1123, the following guidelines apply when creating names for domain and subdomain URLs:

  • The host name can be up to 63 characters in length and can contain the following characters:
    • Uppercase characters (A–Z)
    • Lowercase characters (a–z)
    • Numerals (0–9)
    • Hyphens (-)
  • The host name should not consist of all numeric values.
  • The host name should not start nor end with a hyphen (-).
  • The URL domain and subdomain names should not contain the underscore character (_).
    Note: Instead of an underscore (_), use a hyphen (-).

Guidelines for Cloud Control Room deployments

By following DNS guidelines, you can successfully register your Bot Agent with the Cloud Control Room. The Cloud Control Room URL syntax is: https://<domainname>.my.automationanywhere.digital, where <domainname> is configurable.

  • The domain name can be up to 27 characters in length and can contain the following characters:
    • Lowercase characters (a–z)
    • Numerals (0–9)
    • Hyphens (-)
  • The domain name should not consist of all numeric values.
  • The domain name should not start nor end with a hyphen (-).
  • The URL domain and subdomain names should not contain the underscore character (_).
    Note: Instead of an underscore (_), use a hyphen (-).