Disable inactive users

For simplified management of users, you can configure automatic disabling of users who have been inactive in the Control Room for a specified period. This feature applies to user accounts created in Automation 360, as well as those generated through an active directory integration or IdP integration (SAML).

Note: This feature requires the Enterprise Platform license. For information about supported version for this feature, see Enterprise Platform.

Prerequisites

You must have the Manage Settings permission to enable or disable this feature.

Procedure

  1. Log in to the Control Room as an administrator.
  2. Navigate to Administration > Settings > Security settings > Inactive User Account Auto-Disable Configuration.
  3. Click Edit.
  4. Select Disabled or Enabled as applicable.
    • Disabled: This option is selected by default. This option signifies that even though users who have been inactive in the Control Room for a specified period, they will not be disabled.
    • Enabled: Selecting this option means you have opted to disable the inactive users in the Control Room. You can perform the following actions in subsequent to enabling this option:
      • From the Inactive User Account Auto-Disable Configuration > Account inactivity threshold for user auto-disable in number of days option, set the number of days of inactivity threshold after which inactive users will be automatically disabled from the Control Room.
      • You can exclude specific users from being disabled even though they have been inactive in the Control Room for a threshold period. As an example, this use case could be applicable for Administrators managing other users.

        Select the Exclude the following roles check box to ensure that some users are not automatically disabled although they have been inactive for a specified period. To do this, select the role from Available roles column and click the right arrow to move the role to the Selected column. The users assigned to the selected roles will not be disabled even if they are inactive.

  5. Click Save changes.