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Insert Work Items

  • Updated: 2020/11/17
    • Automation 360 v.x
    • Manage
    • RPA Workspace

Insert Work Items

Add Work Items from an Excel or CSV file to the queue after you define the structure.


Ensure that you are logged in to the Control Room as the administrator.

Add Work Items from an Excel or CSV file to the queue.
Note: When you upload work items from an xls or xlsx file with data type as text, the Excel file column populated with a date in any format (for example, 8/6/2019) is converted to its corresponding WLM date format (for example, Sat Jun 08 00:00:00) in the Control Room Work Item. However, the same is not applicable to a CSV file.

You can also add Work Items later by editing the queue, see Edit queues.


  1. Click Browse.
  2. Select the Excel or CSV file.
  3. Click Create queue.

Next steps

  • Now that you have created a queue, it is now ready for deployment from a bot.

    Run bot with queue

  • Manage Work Items of a queue to fix the discrepancies before queue processing and reduce your automation-related errors.

    Manage Work Items

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