The Automation Anywhere Control Room license expiry notifications appear when the Control Room license is about to expire.

Banner notifications

When the Control Room license is about to expire, the administrator sees a visible banner notification on log in to the Control Room. The Control Room checks the license status daily. At 30 days before a license expiration date, a notification message is displayed in the Control Room with the number of days remaining for the license to expire. The banner is displayed every time the administrator logs in to the Control Room during the last 30 days before the Control Room license expiration. The severity of the banner notification becomes critical in the last seven days before Control Room license expiration. As the expiration date approaches, notifications become more persistent at the following countdown intervals:
  • 30 days: When a license is within 30 days of expiration, a dismissible notification appears in the Control Room banner and the message is displayed in the banner until the license is renewed or expired.
    license-expiry-notification-thirty-days
  • 7 days: When the approaching license expiration date is in seven days or less, a red banner appears showing the expiry date and a link to extend the license. This notification appears in the console until the service is extended or the 30-day expiration period elapses.
    license-expiry-notification-seven-days
  • 0 days (expired): After the license has expired, you will not be able to use the Control Room. You will see a screen similar to the following with a non-dismissible notification.
    license-expiry-notification
    Note: In the SSO environment, if the option to install license is not displayed after the license has expired, clear the browser cache and refresh the browser. The install license option becomes visible.

Email notifications

Control Room administrators manage Cloud Control Room licenses. They receive email notifications about upcoming license expiration starting 30 days in advance, with additional reminders at 15, 7, 3, 2, and 1 day before expiration, and on the expiration day itself. After expiration, notifications continue weekly until resolved.

Here is a sample email that a license administrator receives when the license is about to expire in 1 day:

License expiration notification email

Here is a sample email that a license administrator receives when the license has expired:

License expired notification email

See also