Verifying Automation Anywhere services

Automation Anywhere specific services are installed on the Control Room server.

Linux users: See Stop and start Control Room services on Linux.

Verify installed Windows services

From your Windows device:

Select Control Panel > Administrator Tools > Services.
The specific path to Services can vary, depending on your specific Windows version.
Scroll through the list to find the listed service name. Note the Status should show as running.

Control Room installed services

Verify that the following Windows services are installed by the Automation Anywhere Control Room installer.


Service name	Description
Automation Anywhere Bot Compiler Service	Stores all details about the bot compile service. Receives and processes Bot compilation requests for the Control Room.
Automation Anywhere Control Room Caching	Used for distributed cache storage.
Automation Anywhere Control Room IQ Bot Service	Used for Automation 360 IQ Bot.
Automation Anywhere Control Room Messaging	Allows Control Room services to communicate asynchronously.
Automation Anywhere Control Room Reverse Proxy	Receives all incoming HTTP and HTTPS requests for Automation Anywhere products and forwards to the correct service.
Automation Anywhere Control Room Robotic Interface Service	Is the Automation Co-Pilot for Business Users (Automation Co-Pilot) service used to create and orchestrate workflows between forms and bots.
Automation Anywhere Control Room Service	Receives and processes API requests for the Control Room.
Automation Anywhere Elastic Search Service	Stores all logs and related activities for search functionality. For details about Elasticsearch, see Elastic Stack and Product Documentation.
Automation Anywhere Control Room Discovery Bot Service	Used for Discovery Bot.
Automation Anywhere Control Room Discovery Bot ML Service	Used to launch Discovery Bot from Control Room. Note: If the Automation Anywhere Control Room Discovery Bot ML Service does not start during installation, you must update Windows Server 12 with the Microsoft patch. For more details, see Update for Universal C Runtime in Windows.
Automation Anywhere Control Room Storage Service	Used as a storage solution to leverage automation projects.

All the services can be configured either in the Local System or Domain account when the Control Room is installed in Custom mode. For a Control Room installed in Express mode, all the services are run in the Local System account.
By default, the Automation Anywhere Control Room services restart automatically after a system reboot. You do not need a windows service start-up script to restart the services.
We recommend you wait for two (2) minutes for the Automation Anywhere Control Room services to restart after a system reboot. If the services do not start automatically, you will see the Bad gateway error. You can restart the services manually in any sequence.
Running Automation Workspace services is mandatory for using the Automation Workspace platform. However, running the Automation Co-Pilot, Discovery Bot, and IQ Bot services is optional for Automation Workspace platform.

Automation 360

Verifying Automation Anywhere services