Microsoft 365 Outlook package updates

Review the updates in released versions of Microsoft 365 Outlook package such as new and enhanced features as well as fixes and limitations. The page also lists the release dates of each version, and the compatible Control Room and Bot Agent versions.

Versions summary

The following table lists the versions of Microsoft 365 Outlook package released either with an Automation 360 release or as a package-only release (in descending order of release dates). Click the version link for information about updates in that package version.


Version	Release date	Release type	Bot Agent version	Control Room build
1.1.5	6 September 2023	With Automation 360 v.30 (Sandbox) release	21.210 or later	13980 or later
1.1.4	17 July 2023	Package-only; post Automation 360 v.29 release	21.210 or later	13980 or later
1.0.1	6 June 2023	With Automation 360 v.29 (Sandbox) release	21.210 or later	13980 or later

1.1.5

Release date: 6 September 2023
Compatible Bot Agent version: 21.210 or later
Compatible Control Room version: 13980 or later


What's changed
Help Center for bot developers Help Center: We have added an in-app help for bot developers to get contextual information about actions and packages when building automations. In-product user assistance Added intuitive icons for actions in a package.

1.1.4

Release date: 17 July 2023
Compatible Bot Agent version: 21.210 or later
Compatible Control Room version: 13980 or later


What's new
The Connect action in the Microsoft 365 Outlook package now supports a global session variable, that enables you to share the same session across parent and child bots Connect action in Microsoft 365 Outlook package.

1.0.1

Note: This package is new in v.29 and is based on Graph API. Microsoft has deprecated EWS API for Exchange Online and has recommended that users move to Graph API. See Upcoming API Deprecations in Exchange Web Services for Exchange Online.

Note: The integration of Graph API requires an administrator to grant access, after which you can configure an application access policy and limit the scope of application permissions. See Configure application access policy.

Release date: 6 June 2023
Compatible Bot Agent version: 21.210 or later
Compatible Control Room version: 13980 or later


What's new
Use the Microsoft 365 Outlook package (based on Graph API) to automate email-related tasks for sending, receiving, and modifying emails and folders, and saving attachments from email messages in Microsoft 365 Outlook. Microsoft 365 Outlook package.


Limitation
If you have used the Connect action in the Microsoft 365 Outlook package to automate any of the Microsoft Outlook related tasks, the bot might fail intermittently. Service Cloud Case ID: 01981156, 01991340, 01994570