Save email action

Use the Save email action in the Email package to save an email message as an EML file to a folder. Use this action within a Loop action.

Settings

Note:
  • When the Save email action is used in a Loop and if the subject line contains the following supported characters, the special character is replaced with under-score ( _ ) in the filename created to save the email.
    • Slash, forward or backward (( / \ )
    • Angle bracket, left or right ( < > )
    • Colon ( : )
    • Asterisk ( * )
    • Braces left or right ( { } )
    • Percent ( % )
    • Quote ( " )
    • Single quote ( ' )
    • Question mark ( ? )
    • Pipe ( | )
    • TAB (\t)
  • You must use the Save email action within a loop. Use the For each mail in mail box iterator to repeat a set of actions on all the emails within the specific parameters. See the following links:
  • In the Session name field, enter the name of the session that you used to connect to the email server in the Connect action.
  • In the Save emails to folder field, specify the location to save the email.
    Note: This field is not case-sensitive.
  • (Optional) In the Filename field, enter a name that you want to use to save the email.
    You can use the complete folder path to save the email. By default, if a filename is not provided, the email subject is used to save the email. The maximum number of characters that this field supports is 255 for both macOS and Windows. An error is displayed if the length of characters exceeds the limit.
    Note: The operating system limit for full file path (folder path + filename + extension) is as follows:
    • macOS - 1024 characters
    • Windows: 260 characters
    If the number of characters exceeds this limit, the filename is automatically truncated using the following formula:
    max filename length = max path limit - folder path length - extension length
  • Overwrite file(s): select this option to overwrite the existing file with the same name. If this option is not selected, the email message is saved with the same filename suffixed with a numeric value; it does not overwrite the existing file.
Note: Microsoft Outlook supports this action on the Windows platform only. To create automation on the macOS platform, use the Microsoft Outlook (macOS) package.

Microsoft Outlook (macOS) package