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Create queues

  • Updated: 2020/11/17
    • Automation 360 v.x
    • Manage
    • RPA Workspace

Create queues

Create queues that hold specific sets of data your bot is expecting for automation. To create queues, an Control Room administrator assigns the AAE_Queue Admin role with View and manage my queues, Create queues, Administer all queues, and View my in progress activity permissions.


Ensure that you are logged in to the Control Room as the administrator.

A queue is processed until all work items are completed. When new work items are added to the queue, the Reactivation Threshold value specifies the minimum number of new work items required to resume queue processing. Work items are those items with a Ready to Run status.

Create a queue by providing details such as the queue name, queue owners, participants, consumers, and work item structure.

Note: You can choose to Create draft of queue and add the remaining information later.


  1. Navigate to Manage > Queues.
  2. Click Create queue.
  3. Enter the Name.
  4. Optional: Enter a description.
  5. Set the Reactivation Threshold to resume queue processing.

    Default threshold is 1 (one).

  6. Optional: Select the average Time required for a person to complete one work item:
    • seconds
    • minutes
    • hours
    • days
  7. Click Next.

Next steps

Add queue owners
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