Understanding the Business user
- Updated: 2024/04/17
Understanding the Business user
A business user is typically a non-technical employee who learns to build intelligent automation software bots to handle their workflows. Automation 360 provides business users with accessible, no/low-code, automation tools they can use on their own, every day.
Overview
- Eliminate application switching: Search through multiple systems to find the required information and present all data on a single screen
- Eliminate data and departmental silos: Connect across back and front office systems and users with no/low-code automation
- Scale automation to new use cases Process owners can automate on their own and design how employees should interact with the Automation Co-Pilot workflow.
Source: Automation Anywhere Corporate site (Business user solution)
Using Automation Co-Pilot, a business user leverages automation built by bot developers (bots, forms, processes) and interact with applications (for example, web, Microsoft Excel, SFDC) that transfer data between group of users and bots, providing an automation service catalog and acting as a request management tool.
- Co-Pilot Admin: act like a Process Owner from business side
- Co-Pilot Manager: act like a Team Owner from business side
- Co-Pilot User: act like an simple operator from business side
Tasks and goals of a business user
Tasks | Goals |
---|---|
Daily
Special assignment
|
|
Automation Co-Pilot workflows
- Co-Pilot Admin
- Task 1
- Task 2
- Task 3
- Co-Pilot Manager
- Task 1
- Task 2
- Task 3
- Co-Pilot User
- Task 1
- Task 2
- Task 3