Automation Co-Pilot for Business Users v.40 release
- Updated: 2026/03/30
Review what's new and changed and the fixes and limitations in Automation Co-Pilot for the v.40 release.
What's new
| AI Agent discovery and
deployment in Automation Co-Pilot Automation Co-Pilot now supports unified search
and deployment for both Processes and
AI Agents within the Assistant
conversational tab.
This enhancement delivers a consistent discovery and launch experience, enabling business users to interact with AI Agents in the same streamlined manner as Processes. |
What's changed
| Multiple task assignment in Co-Pilot
Web Team managers and administrators can now assign or reassign multiple tasks at a time directly from the Tasks page in Co-Pilot Web. This enhancement streamlines task distribution during peak processing periods, reducing manual overhead and operational bottlenecks. Delivered in response to customer feedback, the feature is expected to significantly improve workload management efficiency and reduce labor waste associated with manual task reassignment. |
Fixes
Fixed an issue where you perform
the following steps:
The Checkbox group elements in the approval task now correctly retain the dynamically mapped values after task submission, rather than reverting to the form’s defaults. |
| Users will now continue to see the
appropriate inline notification pill button after refreshing the
page, regardless of whether the automation includes input
variables. Previously, the inline notification pill button in the Conversational interface was replaced with a static Automation launched successfully message after a page refresh. |
| File uploads for
Learning Instance processes submitted
directly in Automation Co-Pilot chat work as
expected, and users no longer see an error message after
submission. Previously, users encountered an error message after submitting a Learning Instance (Document Automation) process with file inputs directly from Automation Co-Pilot chat. |
| Forms now open in a dedicated
right-hand pane, ensuring the entire form is immediately visible
and eliminating the need for additional scrolling. Previously, users opening a form task notification in Automation Co-Pilot would initially see only a partial form, requiring manual scrolling to view the full content. |
| Sending additional prompts is now temporarily disabled while
the assistant is responding, ensuring that all submitted
messages are properly captured and displayed. Previously, some chat messages were not displayed if users submitted multiple prompts in quick succession before receiving a response in Automation Co-Pilot Assistant. |
| Forms now render consistently with other execution entry
points (Automation Co-Pilot and
Automations tab), providing a
polished and space-optimized user experience. Previously, in the Conversational Assistant where forms with fewer elements rendered within a fixed half-height container in the right pane, leaving the lower section blank and positioning the Submit button midway on the screen. |
| Hidden tasks can now be opened from task page and re-hidden without generating Invalid Task Id error. |
| Pagination is now displayed
correctly on the Recycle Bin page, allowing
users to navigate through recycled requests as
expected. Previously, pagination controls were not visible on the Recycle Bin page after deleting a large number of requests. |
| File upload using
File type input variables now works
correctly in Automation Co-Pilot. Previously, file upload using File type input variables was not working correctly with public process in Automation Co-Pilot. |
| Hidden elements are no longer
rendered inside forms displayed in the right pane of the chat
assistant. Previously, forms containing elements marked as hidden were incorrectly rendered as visible in the chat assistant right pane during automation execution. |
| Tables are now displayed with
improved alignment and structural consistency in the chat
interface. Previously, certain tables retrieved through Conversational Assistant (RAG responses) were not rendered correctly in the chat interface. |
| File uploads for learning instance
processes submitted directly in Automation Co-Pilot
chat work as expected, and users no longer see an error message
after submission. Previously, users encountered an error message after submitting a learning Instance (Document Automation) process with file inputs directly from Automation Co-Pilot chat. |
| The Forms rules engine has been
corrected to ensure validation rules are consistently
re-evaluated when field values are modified
programmatically. Previously, the IsEmpty validation rule was not triggered when a TextBox field was programmatically reset to its default (empty) value through a rule action (For example, using button click). |
| The approval task rendering and
completed step display have now been updated to ensure that
checkbox values mapped from list variables are correctly
preserved and displayed. Previously, only selected value is getting displayed on approval task. |
| Fixed an issue where
RadioButtonGroup elements did not
display dynamically mapped values at runtime. Previously, when you created a form with a RadioButtonGroup containing default values and used that form in a Bot task or Approval task, mapping list and string output variables (from a Task Bot or process inputs) to the Available and Picked option fields did not work as expected. After running the process, the RadioButtonGroup continued to show only its default values and ignored the mapped inputs. With this fix, the RadioButtonGroup now correctly displays the mapped list and string values during process execution. |
| Fixed an issue where importing a process with a Filter task caused the Value to filter field to incorrectly remap to the Any type when originally mapped to a Dictionary or Record variable. The Process editor now preserves the correct variable mapping during import and no longer displays an error. |
| Fixed an issue where
Dropdown elements did not display
dynamically mapped values at runtime. Previously, when you created a form with a Dropdown containing default values and used that form in a Bot task or Approval task, mapping list and string output variables (from a Task Bot or process inputs) to the Available and Picked option fields did not work as expected. After running the process, the Dropdown continued to show only its default values and ignored the mapped inputs. With this fix, the Dropdown now correctly displays the mapped list and string values during process execution. |
| Fixed an issue where a Dropdown element did not retain dynamically mapped values when passed from an Approval task to a subsequent Form task using the Any:asAny expression. Previously, the Form task reverted to the Dropdown’s default configuration at runtime, causing mapped values to be lost. The Dropdown now correctly displays the dynamic values. |
Limitations
| If you are on using Automation 360 v.28 or
earlier version and encounter duplicate
Submit buttons in form step, you need
to remove these duplicate buttons manually. Service Cloud Case ID: 02211874 |
| When a File element is added inside a Dynamic Area element and rendered through an interactive form, file upload functionality might fail. |
| When using the Number elements (without selecting Allow Negative Value) in combination with a Formula element, invalid character entry might not trigger immediate validation and can affect formula results. |
| When a process uses a start‑step form with a Time element, IF condition that compare this Time value to a static DateTime value using Equal To do not evaluate as true. Even if the user enters a Time that matches the time portion of the static DateTime, the condition still fails. |
| When a
Multiselect drop-down field from an
Approval task is referenced in a
subsequent Form task, the selected and
available options might not render
correctly. Workaround: To fix this issue, use
the original variable mapped in the
Approval step such
as |