Review the FAQs to learn more about Mozart Orchestrator.

What is Mozart Orchestrator?
Mozart Orchestrator is the orchestration layer of Automation Anywhere’s Agentic Process Automation (APA) platform. It defines, executes, and governs complex business processes by coordinating humans, automations, and AI agents across long-running, multi-step workflows. Mozart Orchestrator provides centralized control, visibility, and governance to ensure processes run reliably and at scale.
Is Mozart Orchestrator a new product from Automation Anywhere?

Mozart Orchestrator is Automation Anywhere's orchestration layer for the agentic era. It coordinates with AI Agents, automations, and humans across complex, long-running processes at enterprise scale. Mozart Orchestrator uses the existing orchestration capabilities and adds a more capable foundation for the future.

What role does Mozart Orchestrator play in the Agentic Process Automation (APA) platform?
The Agentic Process Automation (APA) platform is a comprehensive adaptive system that encompasses planning, execution, and reasoning. It includes Process Reasoning Engine (PRE), Mozart Orchestrator, and platform-level capabilities such as governance, observability, and integration services.

Within this platform, Mozart Orchestrator is responsible for process orchestration. It enforces the defined process structure, coordinates the execution of tasks across agents and systems, and ensures that workflows remain synchronized, governed, and observable throughout execution

Is Mozart Orchestrator a design tool or a runtime engine?
Mozart Orchestrator combines a design tool (Process composer) and a process execution engine in a single platform. Use the process composer to design process blueprints. The execution engine then governs how those blueprints run in real time, ensuring consistent and transparent execution at scale.

With built-in operational oversight, you can monitor execution metrics, drill into detailed process steps, and trace interactions across agents and workflows.

How Mozart Orchestrator differs from Process Reasoning Engine (PRE)?
Process Reasoning Engine and Mozart Orchestrator serve distinct but complementary roles.

PRE is the cognitive layer. It determines what needs to happen and why — applying intelligence and policy to guide agents toward the right outcomes.

Mozart Orchestrator is the structural layer. It manages how and when — coordinating execution, sequencing tasks, and ensuring processes run reliably from start to finish.

Together, PRE handles the thinking and Mozart Orchestrator handles the doing.

How PRE and Mozart Orchestrator work together?
PRE and Mozart Orchestrator work across design time and runtime to deliver reliable, governed process execution.
  1. Process definition (Autopilot and PRE)
    • A BPMN process definition is imported through Autopilot.
    • PRE interprets the model, applies organizational policies, and establishes the logical intent of the process — what needs to happen and why.
  2. Blueprint creation (Mozart Orchestrator)
    • Mozart Orchestrator converts PRE's logical plan into a structural process blueprint.
    • The blueprint defines task sequencing, dependencies, execution rules, and coordination across agents, automations, and human steps.
  3. Runtime execution (Mozart Orchestrator)
    • Mozart Orchestrator governs execution, ensuring workflows progress in the correct order and stay synchronized.
    • It manages long-running and multi-threaded processes, including task queues, human input pauses, retries, and exception handling.
  4. Agent-level reasoning (PRE within agents)
    • While Mozart Orchestrator enforces process structure, PRE continues to operate within individual agents.
    • Agents make contextual decisions, apply policies, adapt to conditions, and escalate when needed — guided by PRE's cognitive intelligence.

Summary: PRE is the strategic layer — defining logical intent and embedding decision-making intelligence. Mozart Orchestrator is the execution layer — coordinating and running the structural process blueprint with control, visibility, and governance.

Can I monitor workflow performance and usage?

Yes. Mozart Orchestrator provides real-time monitoring through the Observability- Processes dashboard in the Automation Command Center (ACC) . You can view execution status, task durations, bottlenecks, and system interactions to understand the process performance.

How does Mozart Orchestrator provide visibility and governance?
  • Visibility: Mozart Orchestrator offers real-time insight into process state, execution progress, and exceptions. This is essential for monitoring long-running workflows and ensuring they remain on track.
  • Governance: Mozart Orchestrator enforces the defined process blueprint, manages dependencies, and ensures compliance with enterprise standards, including audit trails, security, and controlled orchestration.