The Create issue action creates an issue in any project and assign it to a specific user within the specified Jira instance.

This action supports creating issues of the default issue types such as Story, Bug, Task, Epic, and Sub-task. The action allows you to define the following parameters for a new issue:

  • Description
  • Summary
  • Priority
  • Assignee
  • Components
  • Custom fields

Settings

The following settings are available in the Create issue action:

Session name
The name of the session that the Connect action creates. The session name is used as the authentication context for the operation.
Project key
The Project key identifies the Jira project in which the issue must be created. The project key is the alphabetic prefix assigned to each Jira project.
Issue type
The Issue type identifies the type of issue that must be created. The available issue types are:
  • Story
  • Bug
  • Task
  • Epic
  • Sub-task
Summary
The Summary captures a brief summary of the issue and accepts up to 255 characters.
Description
The Description captures the detailed description of the issue.
Priority
The priority level assigned to the issue. The available priority levels are:
  • Highest
  • High
  • Medium
  • Low
  • Lowest
This is an optional field.
Assignee ID
The Assignee ID specifies the user to which the issue must be assigned. The assignee ID is an alphanumeric value assigned to each user in Jira account. The assignee ID is visible in the browser address bar when you open the Profile setting of an user.
The URL is displayed in this format https://home.atlassian.com/o/<Org-ID>/people/<Account-ID?cloudId=<Cloud-ID>. The Account-ID is the assignee ID of the user.
Labels
The Labels field specifies the labels to be added to the issue. Any new labels defined in the label list are automatically added to the issue. The following options are available:
  • List: Define each label individually as a list of variables to add.
  • Variable: Select a list variable that contains all the labels.
Both options support the following entry types: Any, String, Number, Datetime, Boolean and File.
Components
The Component field specifies the Jira components that must be added to the issue. You can only add pre-defined components that are available in the Jira project. The following options are available:
  • List: Define each component individually as a list of variables to add.
  • Variable: Select a list variable that contains all the components.
Both options support the following entry types: Any, String, Number, Datetime, Boolean, and File.
Custom fields
The Custom fields specifies the custom fields that must be updated for the issue.
Assign result to variable
The Assign result to variable stores the response payload in a dictionary variable after the issue is created in the Jira project. The response payload is stored in a key-value pair format and can be used in other downstream actions within the session. You can choose an existing dictionary variable from the drop down or create a new dictionary variable using the Create variable option.